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Hello, I'm looking to book a flight to NZ soon and was thinking of using points to upgrade my seat to business class. I was wondering if I can upgrade a 'seat' flight to business or is this limited in some way? If so, what is the minimum seat type that can be upgraded? Also, if I find that...

I'm looking at transferring points from my velocity account to my krisflyer account. I understand that there is a 1.35:1 ratio but i was wondering the following: - are there any penalties, i.e. it costs xx_ points to transfer, or 1% of points, etc? - how quickly do the points go across between...

Hello, I'm looking at booking a flight to Veitnam with Velocity points. I've heard that there are usually better options for less points if I transfer my points to the KrisFlyer program and book with Singapore. I have signed up to KrisFlyer but I can't see available flights/points required on...

Hello, I'm looking at taking a trip with my wife to Europe and then Asia over the Dec/Jan prior and would like some advice on the best way to maximum my points/keep costs down. The plan is to travel around Europe for a few weeks and then spend about a week in Vietnam. I currently have...

Hello, I'd just like some advice from anyone who redeems their complimentary seats from their Virgin Credit Cards. Other than phoning the call center, is there any website to check availability of the complimentary seats? I just called and there was no seats available for the period of time...

Hello, I'm looking at catching a BA flight and I was wondering if and how I can claim my Frequent Flyers points? Would I earn just as many points on a BA flight as a Qantas flight for the same trip (Singapore to Sydney). Thanks.

Hello, I'm looking at two flights, one between Sydney and Bangkok and then Singapore and Sydney... I can flight either Qantas or British Airways, which do people think are better? The Singapore to Sydney leg have the same flight times but BA run 20 mins earlier on the Sydney to Bangkok...