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Today’s QF34 is still on the ground in Paris 40 minutes after departure time, fully boarded, no explanation given other than being advised by the captain we might be here for another hour or so.

For what it might be worth, I was on QF1 last week (split over two days with an overnight in SIN), before the latest disruptions. For both flights the seat map was unavailable and I couldn’t select a seat, even the QF agent on the phone couldn’t see it. ExperFlyer returned an unavailable error...

I don’t think anyone suggested acting with entitlement or impoliteness, and yes people have to learn a role and will make mistakes when doing so, but when the exception becomes the pattern it’s a sign that something isn’t working. Over the last 6 months my experiences at the First lounges as a...

Yup, 3 of us in First.

Yes, the phone call of olde times is long gone. Automated email the day before is all you get these days.

We were seated close to the window on the entry side of the first divider in the restaurant section. We walked to the dining area ourselves, we were seated by the attendant waiting at that divider. Unlike SYD I’ve never been in the SIN lounge and not been in F so I don’t have any other point...

Adding a data point here in the “F != VIP” context that spans this and the SYD/MEL thread. Arrived at SIN after our overnight, checked a bag at the First bag drop counter. A First host introduced herself, helped print boarding passes and as we were early suggested we take my daughter to see the...

I will leave the full reply for the SIN thread to save the mods having to clean up my posts again, but no special menu or offers in SIN tonight.

Just arrived in Singapore, we’re overnighting here before QF1 tomorrow so will be interesting to see what plays out at the SIN lounge when we come back. Regardless of whether it’s actually a new QF policy or misinformation from the lounge staff it’s clear that Qantas don’t care that First is...

QF is certainly not my first choice any more. This time around though I was booking 4 tickets with about a month’s lead time. SQ (our preference) had no availability for us all to be on the same flights, nor did BA. I’m travelling home separately to my wife and daughters and they had...

Sorry I missed the question. The flights are Qantas sold and ticketed, on QF metal, in full fare (non-sale) F.

Nope, we’re on QF1. Came in late morning, we were seated in the regular section. Didn’t ask about specials as it was still breakfast menu. Moved to the lounge area, asked for lunch menus a few hours later and asked about specials. Were told the specials were only for VIPs, so I asked to...

To one-up my own experience, I’m in the SYD F lounge right now with 2 other family members, all of us on paid F fares. I was just told the special menu and wines are for P1 and CL only, F no longer qualifies.

From my experience there's a lot of non-transactional data stored in the QF system that can be accessed in flight by the CSM. For context I'm in IT and one of my companies specialises in the development of mobile applications. That's not something that might be immediately obvious from the...

Certainly with the 'special' wines opened in the SYD and SIN lounges there is a limit, they'll only open a fixed number per day and once gone, that's it. I don't get upset if WPs are getting things that technically only F pax are entitled to. I've used the F lounge plenty of times on routes...

I wouldn't have such an issue with the QF approach if they actually implemented it correctly and consistently. If you want to have special roped-off dining areas, extra menus and secret decanters of wine for F or P1 pax then actually do a proper job of identifying and welcoming the passengers...

I'd love to see this. TPR (and similarly Concorde Room) are the perfect way to provide premium service to F passengers. Do the entry checking at the door, and once your guests are inside you can offer everything equally to anyone in the lounge. I've experienced the frustration of flying QF F...

Not sure if this has been posted already, but QF have just swapped QF81/82 from an A330 to an A380 from 16 June to 4 August. As a result there's plenty of classic reward availability on flights during those dates, including at least 2 F seats on most dates I checked.

I pay mine by PayID, typically get the notification from the Amex app confirming the deposit within 30 seconds of sending the payment. Sometimes a big payment ($100k or more) takes 2-3 days extra to pass through to the available credit on the account, and requires Amex credit to manually input...

Sunset over Avalon on the way home after the airshow on Saturday.