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@DrGear try an email to Ben Fordham with the details. email: [email protected] text: 0460 873 873 He might put a call through to the new CEO to discuss how things have improved since she took over.

Calling @TheInsider - what is your solution to this mess or is it regarded as acceptable from the inside ?

The usual reward for its loyal QFF's - another opportunity taken to demonstrate QF's total contempt for its customers.

I avoid restaurants that do not permit BYO and/or have ripoff prices as the norm on the wine list. For example $10 at Dan Murphy's and $75 at the restaurant ! My regular spot used to charge $10 a bottle for BYO and recently decided to put it up to $35 a bottle. I advised them I would be...

See: https://www.accc.gov.au/system/files/Country of origin food labelling.pdf

I have had several occasions where I go to WW and buy my usual products only to have them appear the next day as a 'booster' product. 🤬

I will be staying there next Saturday en-route to SYD. I previously regularly used Regal iClub in Wanchai (pre Covid and CCP takeover) and it was always comfortable, clean and reasonable value.

Ms Hrdlicka may as well take her golden parachute and move on and let someone else take the flak and stress trying to talk up the future of VA. My long term investment in the previous VA demonstrated that the only real winners were Sir Richard and the corporate and superannuation investors. Good...

I was expecting a response that CX also has issues, but they cannot be as hopeless as QF have become. Interestingly I have since called the CX Oz 13 number about my booking as I realised I could get a much earlier flight out of a prior port and spend extra hours in HKG, if I could change...

I have solved my QF call centre issues - Last week I booked 4 (J) flights with CX !!

Thanks for the suggestion. I tied the Finnair MMB and it has more information than anywhere on the QF site including breaking down the taxes, but the Grand Total is "IT Fare" which is apparently something to do with a package fare, which is not what I purchased. I purchased a bundle of rights...

My lifetime Ansett Golden Wing is still valid and I have the membership card to prove it. Pity no one recognises it 🥲

@JohnK Basically all property is subject to CGT. There are many rules relating to occupancy and use, but there is a principal place of residence exemption with complicated rules for actually using it as such. Just putting in furniture and having mail delivered does not make it your PPoR. Dying...

Doesn't CX have a calculator for other airline programs ?

I received the same so she must be spreading the money around to make everyone happy. !!

It was a direct QF website purchase of two return tickets only. Nothing else. So the only information that I paid anything is from my credit card. The law says that if a customer requests a tax invoice it MUST be supplied within 28 days, including the following minimum detail: The Tax invoice...

You are correct that the NLK flights are treated as international and are therefore GST-free. However, under the GST system they should therefore produce a tax invoice showing zero GST. If it is a business expense a tax invoice confirms the full amount paid and that the GST included in the...

I tried the link you supplied and it response I received, in about 30 seconds, yet another copy of the 7 page "Itinerary Receipt" which makes zero reference to any payment or break down of the amount I paid. Just the same flight details and all the blurb about bags and cut off times etc. Maybe I...

Standard operating procedure these days.

I rang QF today at about 2 pm to try to get a tax invoice sent because the "Resend Tax Invoice" sent me an Itinerary with no mention of payments or tax. Hopeless. After 32 minutes waiting for my Premium Consultant as a WP, I spoke to a lady who tried to send me the Itinerary/receipt that I...