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Hi all, I'm flying PER-MEL on QF772 at 06:05 on 10th September paid Y and I am unable to link my Qantas complimentary lounge pass. When I click 'link invitation' I am taken to the Qantas Club homepage (https://www.qantas.com/au/en/frequent-flyer/the-qantas-club.html) and the invitation fails...

Thanks for your thoughts Danger. I've no idea why they initially decided to reject my claim based on a late departure from CDG that had nothing to do with the issue. Maybe they were just lazy and saw the first flight was delayed and decided not to investigate further. Maybe they were indeed...

A prompt reply from Qatar. 1) This isn't rocket science I'm asking of them. My first e-mail was very clear and to the point so why they couldn't uncover this in the first instance and save me the time in replying is beyond me. 2) I think I'll have to concede defeat here and admit that, even...

Thanks Mattg, interesting to read of another's experience. Albeit from a small sample size of two and separated by a period of 6 years it seems that Qatar Airways has a policy of not 'understanding' EC261 legislation! Unfortunately as my flight was out of CDG I suspect it would be more trouble...

In response to my complaint: I'm told no lounge access by the ground crew at the time of departure, you're told by the app to use Paul Maxence, and I'm now told by their staff that I may have been able to use the AA lounge! What sort of a ship are they running at CDG? 🙃

A reply! ... What do people think? Are they trying to give me the run-around? I don't see how they could have misconstrued my inital query as such. My first e-mail was very clear that QR942 was cancelled and they now appear to be trying to reframe it as a 'missed connection' outwith their...

Strange. It must not have been available to use for Qatar on the day of my flight; why else would they tell me that there was no lounge access available? 😕

3 weeks now and I've still heard nothing from Qatar apart from the original acknowledgement e-mail. Does anyone have any idea how I can escalate this? I sent them a follow up e-mail last week that has also gone unanswered. :(

Hi all, Currently trying to find some Classic Reward flights back to Europe in late November. I've been searching using the Qantas multi-tool as per the example below, and as you can see there appears to be very good availability from Jakarta to Dublin for the month of November (screenshot 1)...

Hi all, I've had a bit of a misfortune while travelling (who hasn't?) with Qatar Airways recently from CDG -SIN via DOH J class on 29/06. Upon trying to check in online on 28/06 I was informed that my initial flight scheduled to depart DOH for SIN on 29/06 @19:45 had been changed to a...

Yeah, something's definitely up; glad to hear it's not just me! Canceled a Classic Rewards flight 5 days ago and nothing's come through: I haven't even received the "an update on your refund request" e-mail from Qantas! I canceled two Classic Rewards flights in January and February and on both...

It seems to have worked, thanks! I've added the flight to my Qantas account too and it's displaying my QFF. Fingers crossed this'll earn me 64SC from Points Club! :D

I finally got through to BA earlier in the week and asked them to change it themselves and this was their reply If you have used your BA Avios to make a booking, we can't remove your BA frequent for your Qantas frequent flyer number. You can't get points for a booking made using your Avios...

Many thanks *A Flyer - it seemed to let me do it - I didn't get any error message like I did on the Finnair site when I tried. But I'm still not 100% sure - the change to passenger e-mail confirmation I received doesn't display the FF number - is there any way to double check?

You booked Avios via your BA Exec Club and were given the option of choosing a Frequent Flyer program? Not my experience unfortunately - I wasn't give a choice (or at least not an obvious one; I was actively looking for a way to change from BA Exec Club at the time of booking but I couldn't see...

Not at all Matt - thanks for trying to help! :) I am reaching out to BA on FB this evening to see if they can change it manually... still waiting for a response... Will call sometime this week if no luck via this route. Perhaps getting 64 SCs for a $1500 flight I already obtained for a steal...

It looks like it *should* let you do this, but it doesn't. I signed up, added my flight reference number and went to update details. I entered my Qantas FF details, clicked save details and received the message: "Something went wrong while updating the frequent flyer number. Please try again."...

Exactly where my mind was going. I used 12,100 Avios + $190 to book a $1500 BC ticket (and on the A330 mind, not the inferior 737)! Now, if I switch over to QFF I should earn 32 SCs for Domestic Long Haul... but wait - it gets better! Because I booked it during the DSC promotion that should...

OK, thanks! I'll give it a try!

I've recently booked a MEL-PER business class ticket using Avios due to it being much better value than using my QFF points. My flight therefore is registered under my Executive Club account. As Qantas is also a Oneworld member is there any way to reassign this awards booking from my Avios...