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    Sabre/New website problems - all my status credits are gone!

    Re: Anyone missing their status credits since the new system upgrade? If it's not just me I won't panic. I know they will eventually sort it, but I had to earn Gold for two years in a row by flying cheapest fares only, so when I get close to it again I get very sensitive about anything that...
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    Sabre/New website problems - all my status credits are gone!

    Anyone missing their status credits since the new system upgrade? I'm half way through a trip now so logged on to check something and saw that I have no status credits. The earn since my last review is 0, and the amount needed by my next review is the full 400 to remain gold. I assume this...
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    Flying Jan 12th - what to expect?

    Just checked in for a VA/NZ flight in Brisbane (International). I arrived three hours early as instructed to find the place pretty well deserted, and everything going smoothly. No queues anywhere. They are manually processing and will change over at mid day. The only change I could see is that...
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    Virgin Lounge Menu

    There is a pancake machine in Brisbane, its awesome. And boiled eggs and cold meats and all sorts. I think it's pretty good myself. The soup is the best, I hope they never lose that. After a business trip of nerves and fast food, simple soup is good.
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    Air Asia

    I have used Air Asia to KL and on to China several times. It all works well when it works, and they can be very cheap. However if something goes wrong, you may be stuffed. They cancelled a route on me and it took months to sort it out. Their call centre was hopeless, until someone finally owned...
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    Near enough good enough?

    I just logged on and it's happened, I am now Gold! :) A lot of benefits are listed, I have some reading to do! It looks like this Gold has a lot more to it than the Gold I had back when they first brought the tiers out. I am happy :lol:
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    Near enough good enough?

    Just got an email, a few hours after posting. But it says "you are so close" and one flexi fare trip will earn 20 SC's which will get gold. So no luck for me. Quite annoying, I am only 5 short, and I have done enough flying with Virgin. I would have been happier to not get a marketing email at...
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    BIS status credits - are there any other kind?

    When Virgin first brought in the Velocity tiers I started at Gold, and then got a job where I didn't fly so lost it. Now I'm about to get it again (sitting on 495 status credits!) My question is this - on the forum I have seen references to BIS earners of tiers such as Gold, which seems to...
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    Near enough good enough?

    I'm in the same boat now. 495 status credits. I am hoping for that special email, as I am doing a trip again soon and really want to have the gold for it. Else I'll do it the hard way, I don't see less flying ahead!
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    Silver Membership Packs

    Silver has free checked luggage and priority boarding when travelling overseas. And the two free lounge passes can come in useful if you are early at the airport or delayed. It's still worth it in a big way. Those stainless steel wire tags are very nice, and can be moved from bag to bag easily...
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    Can't select seats but they are empty when the plane takes off

    I've searched on this and found similar discussions, but not quite this: I go online and can select a seat as part of check in. Large parts of the plane often show up as not available. However when I get on I find that many seats are not occupied. I tried to work out a pattern, and it may...
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    Cannot upgrade an already made booking?

    Thanks Markis10. I was hoping to move it up to Business, but I will have to be happy with the middle of the plane!
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    Cannot upgrade an already made booking?

    Hi Can someone validate if this is correct please? I have a booking from LA to BNE that is points + pay, flying PE. I phoned up Velocity to ask what it would take to upgrade that to business but was told that once the booking is made it can't be changed. Sounds a bit limiting! Any ideas...
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