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Nowadays I usually try the regular channels first i.e customer service, if that does not produce a desired outcome or even a response I immediately go to their FB page and make contact that way. The outcome is virtually immediate. In fact I find this a far more effective way of getting something...

Unless something changes, I will be in town and looking forward to finally getting to attend.

After a 40 year relationship with QANTAS, I finally divorced them about two years ago. I had enjoyed top tier status with them many times over the years. I didn’t divorce them without effort though and spent at least two years trying to get my concerns addressed by QANTAS, even to the point of...

We've spent most of the day in this lounge at Vancouver International. Lovely comfy seats and great views of the gates. Have also met some great fellow travelers. Has been relatively quiet most of the time, so why do they have the music blaring!!! Foods very, very ordinary and to boot - no...

W We ended up dropping from business to PE, going Manchester/Houston/MSP then separate booking MSP/Vancouver/Brisbane. Took hours but did scrape in just under the $8750.00 AUD.

Thank you, I couldn't either. Was hopeful someone would have knowledge that I don't. Eden

Yes - I thought I'd done such a good job writing it out...

Nope, trying to get us Europe to USA, then USA to BNE for $8750.00. Those are the two long hauls and need to do business class.

We are traveling in Europe and have a fare refundbale on Singapore Airlines, business class from Milan (MXP) to BNE booked for next week. Cost $8750.00 AUD for the two of us. We now have to be in Minneapolis for the first week of October before continuing to Brisbane. I've been trying to find...

Hi, It's been awhile since I've posted on this forum, probably because for the last few years we've been busy flying, raking up over a hundred flights each year. im not even sure this is the right place to ask but I have about six hours to make a decision and keep going round and round in...

I used the LAX lounge at Tom Bradley on 21st December 2014. I was very disappointed. The noise level was high and as more people came in the background music got louder and louder. When I commented to the service desk they said it was because they were sharing with the First Class Lounge. I felt...

Thanks for your responses. Last time I flew AA specifically to get QANTAS status credits to retain my status, I had to fight QANTAS for them, even though their web site stated I was eligible. This time I thought I would get double confirmation from QANTAS and instead got different answers. Very...

Does anyone know if you get QANTAS status credits when flying O class on American Airlines? We've been given two different answers by QANTAS staff. Many thanks,

Am curious as to whether anyone else has sat on the Tarmac at Dallas when flying the direct route to Aussie while bags have been unloaded because of weight issues? Also if others have experienced bing re-routed to Akl or Noumea on the DFW to Aussie route to refuel. Many thanks,

I still can't figure out how to set up the seat alert though - but small steps. Will get there. :) :)

Thank you.

Hi, I know it's already been discussed on the forum but I can't find it. Which row numbers on a 747-400 sometimes get released to economy pax, which are actually PE seating please? Thanks and my apologizes that I can't find it.

QANTAS Cutting routes - what happens to those already booked? http://www.stuff.co.nz/business/industries/6430171/Qantas-cuts-Auckland-LA-route Has anyone read anything about those flights already booked on these routes? I've been cruising the net looking but haven't had any luck. Thanks Eden

Setting one up. I opened an account with Expert Flyer and it keeps giving me error messages.

Hi, I learnt about seat alerts and expert flyer on this forum and have been trying eve since to set up a seat alert for my trip in July. It's just not happening. Any suggestions as to what I could be doing wrong? I'm trying to get one set up for the LAX/AKL leg of the trip in July on QANTAS...