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That looks very ... dry

I don't think it is a matter of fairness. When you book business class, a business class experience should be the same no matter where you sit in the cabin.

Property: Novotel Sydney Central Status: Accor Gold Room booked: Standard King Room upgraded: to Standard King with Balcony Rate: Corporate Free internet: Yes. Welcome drink: yes, one Early Check in/out: Not required Arrived and showed my Gold card and as they were fairly full was offered a...

After two emails and two calls to QFF customer service over the past couple of weeks where nothing was actioned I submitted a complaint via the customer care form on Thursday. The next day I received a response to that complaint and my rollover has been manually processed.

The side salad looks tasty

Thanks, I'll try a fourth time to get this resolved today.

that's great, how long ago did you call?

Qantas needs to take ownership of their mistakes. Their staff caused the problem so they are responsible for fixing it even if it means opening up award inventory on their flights. They can do this without checking a bot for availability, they just need to actually do it. Keep pushing for...

They have been using disposable cutlery and tableware since at least 23 April. I was told because their dishwasher was broken.

Still waiting for mine from early April. Sent an email to [email protected] on Monday 25 April pointing out that it is no longer early April. Received a call from QFF on Tuesday put couldn't pick up as in meeting, immediately got an email saying they were trying to call me to "address...

The point being made by the engineer is that it is not possible to adequately be restrained when lying down across economy seats.

Interesting that they are allowed to do this as an aeronautical engineer says it is too dangerous. https://www.traveller.com.au/traveller-letters-dont-lie-down-across-empty-economy-seats-warns-aeronautical-engineer-h21yay

QF has been running Dash 8s on this service for several weeks. Waiting till the day before to tell you this and that they are now overbooked is hugely inconvenient for passengers and what travel arrangements had already been made.

I have stayed at Citadines a few times, comfortable and fairly quiet and worth the bit extra for a premium economy or business class room. Holiday inn express is also suitable, smaller rooms but included breakfast is very good including barista coffee. Pullman very comfortable and quiet but $$$.

Would have liked to complete that survey on my list as lots of experience there but unable to due to a 'configuration error' 🤨

Agreed with the order. Also wouldn't be sorry for holding on ... in times past I would have felt guilty doing this even with refundable hotel stays but when it comes to the disproportionate rules that airlines had pre-covid and changes and cancellations with what they are asking of the...

Yeah I was surprised. I have been in MEL J about 8 times the last 2-3 months, though about half of them in the morning, and earlier experiences there were lines at the SB but the last couple not so much. That time they they had both bays running with beef pasta and kept bringing it out! I think...

My flight SYD-MEL last Thursday night had a lengthy delay and no catering for a dinner flight. No announcement on board other than to say "we will be serving a refreshment", no drinks offered and handed a packet of dry biscuits only and acted as if that is what is expected for economy...

In MEL J this afternoon and the Spice Bar was closed. An observation: a few weeks ago when I visited the lounge there was about two dozen noodle-topped-with-chicken bowls lined up so they could pour over the stock, garnish and serve but no one in line. There was a roaring trade at the beef...

Apologies @JessicaTam and others as I am no longer attending as I've just had enough of the changes and cancellations and waiting-for-action-as-my-flight-is-no-longer-operating over the past several weeks from QF for both the SIN flights and connecting domestic on this itinerary. I just don't...