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    Article: Loyalty Programs Creating Two Tiers of the Same Status

    Definitely agree the ratios are changing at least somewhat in the last two years (have experienced the same personally) but it is still definitely a thing (just go into any domestic lounge on Monday morning; Stevie Wonder could see it is mostly business travel) Also, don't discount the "bump"...
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    Article: Loyalty Programs Creating Two Tiers of the Same Status

    It makes sense, I've always thought that travellers in that bracket roughly equating to silver status were where airlines and hotels were leaving a lot of money on the table. The lack of any real benefits to silver (equiv.) mean the airlines are effectively freeing still relatively frequent...
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    Article: The One Place Where Tigerair Still Flies

    It's always going to be a fundamental issue of scale; when you've got one or two flights a day between Point A and Point B, losing cancelling one of those is much more impactful than the intercity bus-service like schedules the bigger airlines will have. I couldn't begin to quantify how many...
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    Article: The One Place Where Tigerair Still Flies

    The issue was Tiger Australia simply had too few aircraft for their schedule and route network (from memory they started with 5x A320 and worked them hard). So as soon as there was any delay or technical issue with the aircraft, it would have huge knock on effects on all their flights for the...
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    Article: Qantas Bans Filming People On Flights Without Consent

    While I'm happy with the restriction, especially after being stuck next to some wannabe "influencer" on a flight once, where they spent half the flight talking into the camera (and with multiple 'takes' for just about every idiotic comment and "spontaneous" action and thought) The part that...
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    AFF Review: Qantas A330 Economy (SYD-SIN)

    It's not about disclosure; if you are reviewing an experience, and you replace some of the worst aspects of the experience that people would be buying, it defeats the purpose. It would be like a food critic reviewing McDonald's but having a Michelin chef come and cook a separate entree and...
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    AFF Review: Qantas A330 Economy (SYD-SIN)

    These "reviews" really need to review the *actual* product sold. Using the reviewer's Platinum/P1/Diamond/Unobtanium status to get lounge access and take advantage of the priority perks is cool for him, but it is not reflective of the actual product, and I dare say that had the reviewer been...
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    Qantas Frequent Flyer changes coming in early 2024

    For me simply: 1. Reducing the "carrier charges" to a reasonable level, i.e not approaching cash ticket costs. 2. Fix 'Points & Pay' to be something that is actually a viable option, not hundreds of thousands of points for basic domestic flights. I don't understand why they reduced the points...
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    Article: Qantas Considers Bringing Call Centres Back to Australia

    The fundamental issues are that the staff aren't empowered or authorised to solve problems. Now one can argue if it is a chicken-and-egg problem with not intending to give the power so they can use minimally trained/knowledgeable staff, or because they are minimally trained/competent that they...
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    QFF Bonus Status Credits/Points gift on back of Aug 2023 profit

    I feel like this is another attempt to get more status holders over the line to keep the golden handcuffs on. Given the very poor recovery of international travel, I suspect they've run the numbers and there is a very high number of people who will lose status (particularly gold status where the...
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    Everyday Rewards launches Everyday Extra subscription product

    We do all our grocery shopping online once a month except for the occasional small top up at the local (not a Woolies), so we'll definitely be cancelling our subscription as that 10% was the only reason we subscribed. Another great "enhancement"... 🙄
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    Qantas Domestic Lounges from 15/06/23 Guests Must be Travelling on Qantas/Partner Airline

    I'm surprised how many people on here this seems to be affecting. I can't imagine parking, bringing a family member through security, walking a billion miles to the lounge, just to sit in a coughpy IKEA chair and maybe get a tiny plate of cafeteria butter chcken and a bread roll. The only time I...
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    Qantas wins Shonky Award ... again

    Two major reasons/issues: 1. For a while at least the website would only give you the option for a credit, and you had to call for a refund, and the wait times were literally hours (eight or more were commonly reported). They also kept very quiet on the option of refunds. 2. Because of the...
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    AFF Review: QantasLink Embraer E190 Business Class (ADL-DRW)

    I've flown the QF/Alliance E190s between CBR-DRW a few times and am a fan of both J and Y hard product, and the service from the Alliance crew is excellent, on par with virgin and superior to QF. The only thing I don't like is a weird tendency to keep numerous vacant J seats and either not...
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    Article: Aeroplan Cracks Down on Credit Card Churners

    Given that points club plus would be almost impossible to reach without sign up bonuses, and even basic points club would be a stretch for most, I can't see this becoming a thing in Australia. Airlines today are just banks dealing with a cryptocurrency of their own issue, that just happen to...
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    Article: Airlines Reach Status Extension Crossroads

    The reality is it is in the airline's best interest to keep status holders on their books rather than lose them. It can be easy to see the packed airports and flights and assume everything is back to normal with travel, but a disproportionate number of those are one-time recreational travelers...
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    What's your favourite aircraft type?

    For me back when 777s were nine-abreast in Y class, and back when asking for an exit row seat was free and a super-insider travel tip. I remember flying an Asiana 773 Sydney-Seoul's brand new Incheon airport with about 3m of leg room. One of the few and definitely the last decent flight I can...
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    Qantas status rollover - error reversal

    PSA: Eight days after wiping them all the rollover put the correct number back.
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    Qantas status rollover - error reversal

    Did anyone else notice this same error this year? My renewal date is end of Feb, but there was no change to status credits until today (01APR), but now all my status credits got wiped, none rolled over of the 123 SCs earned last year (on top of the 300 gifted SC). My overall status continued...
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