Apoligies if this has been covered already, I did a search but couldn't find my answer.
My Gold membership lapsed at the start of the month and they said (in email from memory) I would still have lounge access and Gold privellages for 1 month after expiry date, whilst they re-calculated my tier level. When I log in it tells me I'm Silver. Question is, will I still be Gold on their system as I was hoping to use it to access the Koru Lounge and I highly doubt they are are aware of this 1 month rule.
Thanks!
My Gold membership lapsed at the start of the month and they said (in email from memory) I would still have lounge access and Gold privellages for 1 month after expiry date, whilst they re-calculated my tier level. When I log in it tells me I'm Silver. Question is, will I still be Gold on their system as I was hoping to use it to access the Koru Lounge and I highly doubt they are are aware of this 1 month rule.
Thanks!