Had a very nice call from an Amex account manager this afternoon.
"Hello Mr Civinod I am calling from Amex to get your feedback on the recent changes to the Platinum card program"
Well hello I thought.
"We notice that your spending has decreased" Yes Citibank is getting more of my business!! and will probably get a lot more the way things are going.....
"What are your your thoughts on the recent changes?" Not impressed. I imagine you are getting lots of similar comments. points cap, travel insurance need I go on....
"Well yes and that is the reason we are selecting customers to get more feedback"
Very interesting...... I don't hold out any hope that they will change anything but obviously they can see they are losing business.
Lets see if anything happens
"Hello Mr Civinod I am calling from Amex to get your feedback on the recent changes to the Platinum card program"
Well hello I thought.
"We notice that your spending has decreased" Yes Citibank is getting more of my business!! and will probably get a lot more the way things are going.....
"What are your your thoughts on the recent changes?" Not impressed. I imagine you are getting lots of similar comments. points cap, travel insurance need I go on....
"Well yes and that is the reason we are selecting customers to get more feedback"
Very interesting...... I don't hold out any hope that they will change anything but obviously they can see they are losing business.
Lets see if anything happens