VMAN
Intern
- Joined
- Aug 5, 2011
- Posts
- 69
I am not sure if a thread has been posted before on Flexi Fares being unflexible.
I am on a 5PM flight from Sydney next Wednesday and want to change to 6.30 flight.
On the VA website it is showing Flexi ticket at $198.00 which is what I paid for my original Flexi fare.
I go onto the "Manage Your Booking" page to move the flight. It is here that it wants me to pay $249.00 for to move, meaning I need to cough up another $50.00.
My question,WHY! I bought a Flexi ticket. If VA are selling this same ticket to any Joe Public, why are you stinging me to change when I am Flexi? Chargin fees for flight changes are for Saver fares. It Just doesn't make sense to me. :evil:
I buy Flexi tickets all the time to have convenience even though I rarely utilise it. The time that I do, I am stung.
Surely if this is how VA are going to operate, I might as well just buy Saver fares and pay the difference only when needed.
Message to VA, I am a loyal, long term frequent flyer who believes overall you are doing a top job. Why would you want to blatently rip me off?
I could understand that if the flight was dearer but in this case it is not!
I am curious to know if this is an oddity on my side or if others out there are finding the same?
I am on a 5PM flight from Sydney next Wednesday and want to change to 6.30 flight.
On the VA website it is showing Flexi ticket at $198.00 which is what I paid for my original Flexi fare.
I go onto the "Manage Your Booking" page to move the flight. It is here that it wants me to pay $249.00 for to move, meaning I need to cough up another $50.00.
My question,WHY! I bought a Flexi ticket. If VA are selling this same ticket to any Joe Public, why are you stinging me to change when I am Flexi? Chargin fees for flight changes are for Saver fares. It Just doesn't make sense to me. :evil:
I buy Flexi tickets all the time to have convenience even though I rarely utilise it. The time that I do, I am stung.
Surely if this is how VA are going to operate, I might as well just buy Saver fares and pay the difference only when needed.
Message to VA, I am a loyal, long term frequent flyer who believes overall you are doing a top job. Why would you want to blatently rip me off?
I could understand that if the flight was dearer but in this case it is not!
I am curious to know if this is an oddity on my side or if others out there are finding the same?