Hi Folks,
My wife is currently in South Africa and having issues getting transactions accepted when using her Amex. The shops there insist on a PIN which our cards do not have.
I had contacted Amex here and they advised that the merchant should still accept the card with a signature. If necessary the merchant can call amex for authorisation.
Despite her following Amex's recommendation she is still unable to use her cards as the merchants wil only accep Amex with a PIN.
Have any of you had this and have you been able to work around it?
My wife is currently in South Africa and having issues getting transactions accepted when using her Amex. The shops there insist on a PIN which our cards do not have.
I had contacted Amex here and they advised that the merchant should still accept the card with a signature. If necessary the merchant can call amex for authorisation.
Despite her following Amex's recommendation she is still unable to use her cards as the merchants wil only accep Amex with a PIN.
Have any of you had this and have you been able to work around it?