Europe EES queue?

Re-entered the Schengen zone today via AGP. About 15mins from plane to baggage claim.

Unfortunately, arriving on a UK flight, hardly anyone was using the EU line.

The rest of us were required to line up for the kiosks. Having registered previously the kiosks said to go to the eGates. I suspect, but can’t be sure if I could have just done that?

It was a bit of a zoo at the eGates but it moved ok. We just had a photo check while others were finger printed.
 
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Something of a segue from the thread topic ... but if the entire system hadn't been down & they hadn't had to resort to taking a 'photo of everyone and their passport, would we have had to go through a different process to prior (pre-2018) trips when arriving in Zurich (no connecting flight) from Hong Kong mid-June, like this fingerprinty stuff?
 
Something of a segue from the thread topic ... but if the entire system hadn't been down & they hadn't had to resort to taking a 'photo of everyone and their passport, would we have had to go through a different process to prior (pre-2018) trips when arriving in Zurich (no connecting flight) from Hong Kong mid-June, like this fingerprinty stuff?
Prior to EES you just turned up and maybe had to answer a question or two, or maybe not.
 

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