Virgin Australia Platinum Plus Status Discussion

[kevrosmith]

I thought a difference for using the upgrade vouchers was also that P+ could use them on both Flex and Choice fares, whereas it is only Flex fares for Platinum.

 

[kevrosmith]

Phone system asks "press 2 for complimentary upgrades, otherwise press 3 for everything else". Went with 3 in first call today, as I had to ask something else, and got Aussie agent. Pressed 2 next call and got overseas agent. No problems though... easily confirmed Business Reward availability on desired flights (I'd already done the research), waited while I finalised the Business Flyer booking and applied upgrade vouchers due to expire today to Flex fare. (Just went with Flex fare, rather than going with Choice fare and trying for the upgrade, as prefer having some sort of flexibility on base fare still.)

I guess if you pressed 3, are they going to transfer you back to 2 if you're just requesting an upgrade? Maybe, maybe not.

 

[pauldab]

I guess if you pressed 3, are they going to transfer you back to 2 if you're just requesting an upgrade? Maybe, maybe not.

That's exactly what will happen seeing Bus upgrades are handled by the same team who handle normal points redemptions.

 

[Sequel]

Anyone had a bottle of water recently? Been a while since I've received one, thought it might have silently disappeared like the Oz call centre and the upgrades to revenue seats.

Anyway, flying QF/CX to PVG tomorrow, 1 Sept. being the start of my new QF status year.

 

[jackthomas]

Anyone had a bottle of water recently? Been a while since I've received one, thought it might have silently disappeared like the Oz call centre and the upgrades to revenue seats.

Anyway, flying QF/CX to PVG tomorrow, 1 Sept. being the start of my new QF status year.

Not P+ but gentleman next to me on a flight last week seemed to be and got the special bottle of water and offer for "anything else I can grab you." It occurred about 10 minutes before landing, so imagine options were rather limited.