Card payment sucharges banned in Australia from 2026

What really kicked it up into high gear was when the payment service providers starting building the surcharge system into the payment terminal software. Before that it was a hassle to add it on and far fewer places did it. But once it was in the software it became much easier and the providers started advertising that it was "free" for the business, cause now it was an extra cost for the customer.
Then they started bundling in extra services into the cost as well...
You are spot on... when you setup a Square that you buy at office works etc for $60, one of the 1st questions in the setup process is do you want to add a surcharge! That's restaurants and the like using that service (and it wasn't coded for them in the past as you say - it was hard in the old days!)... but in online shopping in AU the surcharge has been there for 20 years...

Many online AU sites to this day at checkout say Visa/MasterCard 0% surcharge, Amex 3%

In summary:
1. Whosoever pays Amex 3% wants their head read,
2. If you can absorb the 1.2-1.4% Visa/MasterCard surcharge, and you are dumb enough to pay Amex 3%, then your Amex surcharge should be max 1.8% as you are happy to absorb 1.2% in your costs already on Visa/MasterCard - meaning you are creaming Amex customers to line your own pockets

Who remembers when Qantas charged a credit card fee of $7 per pax? Not based on cost, just a cash grab? Qantas overhauls its card payment surcharges but not everyone is a winner
 
Interesting article in the AFR today.

Large lenders fear American Express will emerge as the big winner from the tougher payment fee caps being proposed by the Reserve Bank of Australia and are pushing for the US credit card giant to be regulated like Visa and Mastercard to keep the playing field level.

The RBA estimates Amex has about a 50 per cent market share of the corporate credit card market. When retail credit cards and debit cards are included Amex estimates its share of total card payments in Australia is less than 10 per cent and less than 2 per cent of all card transactions are processed on the American Express network.

The average merchant fees for American Express are 1.3 per cent of the cost of the goods, compared with debit cards at 0.4 per cent, and Visa and Mastercard credit cards at 0.8 per cent, according to the latest RBA data.

In a summary of the feedback it had received, released on Friday, the RBA said: “Many submissions stated that American Express would gain market share because they would be able to offer more benefits for consumers by virtue of not being subject to the RBA’s interchange regulations.”

The RBA said many submissions claimed American Express “would grow its share of the corporate card market significantly from an already dominant position, which could raise merchant payment costs”.

 
I think more likely is merchants give Amex the heave given the pricing gap will open back up.

For business cards it will be positive for Amex, as so much of the spend now would be via the Payment Logics and Sniips of the world. But even that is on borrowed time once ATO cracks down on deducting the surcharge.......
 
The Queensland Government is flaunting the rules too with a 0.49% surcharge on EFTPOS savings selected with my debit card inserted. They even have signs up at each desk announcing they will be surcharging savings transactions.

What a load of pig swill!
 
When we stayed at a hotel in Perth earlier in the year they indicated the 1.5% surcharge applies to whatever method of electronic payment, including EFTPOS. So on the way back to hotel before checking out we noticed ATM and took out the cash to pay them, just on principle as the 1.5% isn’t a big deal but the principle is. 🤣. I guess this is the norm in Australian hotels, just that we don’t stay in them very often

I’m sure unlike a small family run takeaway (an an example) they do have some cash handling costs. And irritates me I’m particular with businesses like hotels and car hire companies whose business model is built around credit cards.
 
When we stayed at a hotel in Perth earlier in the year they indicated the 1.5% surcharge applies to whatever method of electronic payment, including EFTPOS. So on the way back to hotel before checking out we noticed ATM and took out the cash to pay them, just on principle as the 1.5% isn’t a big deal but the principle is. 🤣. I guess this is the norm in Australian hotels, just that we don’t stay in them very often

I'm not sure how Australian Hiltons get away with charging 2% fees and not accepting cash.
 
Seems even the current rules aren’t being properly enforced. Perhaps there’s no penalty for companies that don’t comply?

Makes me a little worried the proposed ban also won’t be effective and these surcharges won’t completely disappear in Australia.

Not sure how the UK and EU and other countries are enforcing it, but I’ve never been surcharged anything anywhere on this side of the world for using a credit card.

Laughable now the RBA’s saying they need more time to figure out how to implement it. Other countries banned surcharges almost 10 years ago, maybe the RBA boffins can take a Euro trip and go see how it’s done.
 
Laughable now the RBA’s saying they need more time to figure out how to implement it. Other countries banned surcharges almost 10 years ago, maybe the RBA boffins can take a Euro trip and go see how it’s done.
In many respects, it really is a backwater downunder!
 

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