Issues linking a first-class lounge pass to a OWA RTW booking.

[v0idd]

G'day,

I'm starting a OW Award RTW trip in very early December with the first leg MEL - HKG on QF in J. I've got a couple of Titanium Passes I'd like to use for the F lounge, however, when attempting to link the passes, it says 'Not Available' on the linking screen.

Qantas has said it's too early to link them, which I find a nonsense answer.

As far as I know, I should be able to use the passes, as its a QF flight on QF Metal - I'm even getting SC since I'm PCP.

Does anyone have experience in this area?

Cheers

 

[MEL_Traveller]

The latest date I could link one of my lounge passes was for the end of September! Tried yesterday.

 

[v0idd]

The latest date I could link one of my lounge passes was for the end of September! Tried yesterday.

So, their answer of "It's too early to link them" might be true?!

 

[MEL_Traveller]

So, their answer of "It's too early to link them" might be true?!

Well… data point of one!

 

[offshore171]

Is the travel date in December within 12 months of the date the passes were issued?

 

[v0idd]

Is the travel date in December within 12 months of the date the passes were issued?

I got them extended

 

[SeatBackForward]

Possibly restrictions due to School Holidays?

 

[v0idd]

Possibly restrictions due to School Holidays?

December school holidays in 2025 will begin on Saturday, December 20th.

Might flight is first week..

 

[offshore171]

December school holidays in 2025 will begin on Saturday, December 20th.

Might flight is first week..

Most of the private schools will be on holidays from the first week. And all the year 12’s will be well and truly on holiday by late Nov.

 

[Aeryn]

I wonder if they are limiting how far in advance you can link, so they can have some flexibility about how large exactly to make the black-out periods.

 

[scallops]

I'm flying Qf September 9 to London and can't link my First lounge passes.
They told me to try again within 24 hours of my flight. If that fails, call them and see if something can be done. Doesn't sound very convincing.
Not impressed with this offer.

 

[v0idd]

Yep. They said this to me last time. Its 3months out from my OWA, still cant linkm

 

[scallops]

I'm flying Qf September 9 to London and can't link my First lounge passes.
They told me to try again within 24 hours of my flight. If that fails, call them and see if something can be done. Doesn't sound very convincing.
Not impressed with this offer.

A foilow up, Qantas seems unable to issue the First Lounge passes. I been referred to various sections of the call centre without any satisfaction. The whole scheme appears a con or badly mismanaged.

 

[v0idd]

You will need to get the agent to contact the lounge via email and request they are manually linked. Get a copy of the confirmation email too.

 

[scallops]

You will need to get the agent to contact the lounge via email and request they are manually linked. Get a copy of the confirmation email too.

Thank you , you're a genius. Manila Call Centre 1-Scallops 2!

 

[v0idd]

Hopefully all works out!

I'll need to do the same in Dec.