Being a cloud residents, it’s really difficult.
I opened my first Capital One card, a Venture X, in December last year. Using it day to day has been fine, but recently I tried to use the $300 travel credit in my account and every booking attempt has failed. Even when I switched to a U.S. roaming IP, it still didn’t work.
Sometimes, the failed booking attempts even caused my account to be locked—then I’d unlock it, try to book again, and it would get locked again. At one point the travel credit even disappeared. I also tried booking over the phone, but that didn’t work either.
Has anyone else run into a similar situation? How did you finally get it resolved? Your help is much appreciated!