What cheeses me off

[jastel]

Had a similar 2 hour "general" tour in a European city recently, tour started at fish market, describing EVERY bloody fish and how to catch it and how to cook it, then moved next door to a Bakery and same with every cake on the shelf. Me and a few other men just walked outside and sat down but the old ladies loved it, and they were the majority of the group.
Then there was 15 minutes left for the "rest" of the city...

I guess not everybody likes the same things...she didnt get a tip from me.

 

[Quickstatus]

Had a ghost tour of Charleston SC.

The tour guide told stories that were not in official records. Likely all made up to fit in with the vibe.

 

[TheRealTMA]

Had a ghost tour of Charleston SC.

The tour guide told stories that were not in official records. Likely all made up to fit in with the vibe.

Tour Guides- Never let fact or truth get in the way of a good historical story!

 

[MARTINE]

Had a ghost tour of Charleston SC.

The tour guide told stories that were not in official records. Likely all made up to fit in with the vibe.

There is a famous Inspector Morse episode on Cambridge where that happened. The guide was murdered!!

 

[SuePa]

There is a famous Inspector Morse episode on Cambridge where that happened. The guide was murdered!!

Well, that's a bit extreme! Surely withholding the tip is a more appropriate response.

 

[drron]

We had the most incredible guide in Valencia on a cruise ship excursion. He was just filling in for a friend. He was a curator at the Modern Art Museum but his primary qualification was in architecture. He really knew his stuff. in the old Town he knew the history of each building. It was one excursion where no one was critical of the guide for continuing talking. Also no complaints of the tour going over time. He was as well a really nice fellow. I think he did very well with the tips.

 

[RooFlyer]

I'm cheesed off - but would like some advice as to how to respond.

thanks for the replies. I’m going to email them, directed to the Tour manager.

When complaining about a service, I rarely actually complain about the server. I usually regard it as a failure of management to provide adequate training.

But again, as it’s a volunteer organisation, I’ll play it lightly but make the point.