A new sign is in the PER Dom J lounge toilets. With wording similar to:
"To support sustainability, Qantas is replacing paper towels with hand dryers".
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Don’t. Give. Them. Ideas.What's next - replace the flushing toilets with long drop compostables for the true aussie bush experience
Is that you @1022? With a new AFF handle?On my most recent flights I noticed empty tissue boxes in both MEL J lounge and SYD QP. I also observed that the two hand dryers in the gents in the MEL J lounge are placed too closely together for two people to comfortably use them simultaneously unless said gents are rather good friends...
I couldn't agree more. Terrible positioningtwo hand dryers in the gents in the MEL J lounge are placed too closely together for two people to comfortably use them
No mention of the missing tissues?Got a classic QF fob off response to my feedback yesterday. At least so far no one has blamed sustainability for the demise of the hand towels.
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At least so far no one has blamed sustainability for the demise of the hand towels.
What brand etc are they.Those paper towels are the bomb! I even buy them for at home now but can't find the same ones that qantas use(d) still on Amazon.
We sincerely apologise that paper towels were not available in the bathroom during your visit. We understand how frustrating and inconvenient this would have been particularly whee hand dryers don't offer the same practicality for personal care.
We want our lounges to provide a consistently comfortable and well-equipped environment, and it's clear we missed the mark on this occasion. Please know that we take your feedback seriously and will review this matter to ensure that our staff dedicate enough time to these tasks to avoid similar situations moving forward. Your experience highlights an area where we must improve, and we truly appreciate you bringing it to our attention.
I think we should each make a bit of a group effort to provide this feedback every time we are let down by lack of paper towels. It only took a couple of minutes on the app to do it, and if we start a bit of a trend of complaints on this topic, well, at least they will know that we are not happy.Also provided feedback to state that missing paper towels was not an enjoyable experience, got this response:
I agree with you.I mean they do seem to be implying they’re meant to be there in these replies