Need some guidance here, and hope someone can help.
I have a OneWorld Classic Business Reward booking commencing on Sep 14 returning on Nov 1, with about 12 flight legs involved.
Due to circumstances beyond our control, we are a slight chance of having to do one of the following:
- cancel one leg in the middle of the trip (scheduled Oct 3)
- or do the unthinkable, and cancel the entire trip
This raises the following questions:
- when is the cut off time for cancelling the entire trip before the trip is commenced (without losing the points and taxes)?
- can I cancel one leg of the trip (no additions or replacements) near or just after commencement of the trip, but 10-12 days before the specific leg (without losing the rest of the trip)?
The really concerning thing is that if I have to do either of these things, I have to call the Qantas Service Centre and go through the travel equivalent of Russian Roulette!