An interesting conversation with a live chat rep this morning.
I enquired about whether transactions that were made on the 31/03 (that is, the offer end date for SS) would be eligible for the bonus points (my local drycleaner is on the SS map and I've got a few big jobs coming up).
The question was about whether a transaction needs to completely post to the account (that is, move from "Pending" to "Posted") on or before 31/03 to be considered eligible, or is it just the actual transaction date (regardless of posting date) the one that the system considers. This is important because some merchants drag their feet in reconciling their accounts, and others do it on the same day.
The CS rep was adamant that the transaction must be posted to the account by the 31/03 for it to be eligible, which means that any SS transactions I make on this Thursday (the 31/03) will most likely not be eligible, due to taking a day or more to post to the account.
Anyone have any experience with this or did I just land up with a clueless agent?