Property: Quay West Suites, Southbank Melbourne
Status: Accor Plus Gold
Room booked: Studio Room, 1 Queen Bed, Floors 4 - 15, Kitchenette
Room upgraded/type: 1 Bedroom Deluxe Suite River View, 1 King, Floors 10 – 15, Kitchen, Balcony (+5 categories)
Rate: Pacific Sale booked through corp TA, $147pn
Free internet: Yes, up to 6 simultaneous devices, constant 100mbps both ways and 2ms ping
Welcome drink: Yes – drink voucher redeemable at bar for pint of tap beer (Furphy or Heineken) or any wine sold by glass except Pommery
Early check in/late out: Didn't ask for either
VIP treatment: Bottle of sparkling water and chocolate snack in room, 1L bottle of water delivered to room at 9:30am on day of checkout.
Overall opinion: This was a one night stay on Thursday. An incredible upgrade from bottom category studio to top category 1br, with an amazing view of the CBD, river and MCG. The room also had a large spa overlooking the CBD. All service interactions were excellent and the bar voucher had a decent range of options.
Property: Sofitel on Collins Melbourne
Status: Accor Plus Gold
Room booked: Classic Room 1 King City View
Room upgraded/type: Classic Room 1 King City View
Rate: Members Stay Longer & Save Room Only (2nts avg $297 pn)
Free internet: Didn't check
Welcome drink: Yes, bar voucher redeemable at No35. Was in Melb for GABS so didn't need any additional alcohol, ended up redeeming voucher for takeaway coffees at The Club on day of checkout.
Early check in/late out: Yes, 10am check-in and 3pm check-out - was very happy with this
VIP treatment: Nothing
Overall opinion: Fri-Sun stay. Nothing notable except for the early check-in and late check-out which was appreciated. Hotel seemed very busy, there was a wedding on the Saturday which created quite a buzz around the lobby. Covid restrictions limit lift capacity to 4 people which causes congestion as the six lifts ferry people between Level 1 and Levels 35-50. 9am-11am and 6pm-8pm are a complete mess, at one point we waited over 10 minutes for a lift before a group suggested we just squeeze in. Request a higher floor to avoid lift issues if you are staying here. Unfortunately no pics, sorry!