Accor Stay Plus FREE Night Allocation and Availability

I have been trying to find a Stay Plus night but almost anything that I search for comes up with the error that I cannot use my Stay Plus night.

Has something changed post-Covid? Am I just being unlucky with my search criteria?

The search was either the Sunshine Coast or Gold Coast for a Saturday night in July or August.
 
Mr_Orange said:
I have been trying to find a Stay Plus night but almost anything that I search for comes up with the error that I cannot use my Stay Plus night.

Has something changed post-Covid? Am I just being unlucky with my search criteria?

The search was either the Sunshine Coast or Gold Coast for a Saturday night in July or August.
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May be simply a system glitch - I had that experience a few days back (in the evening) but then successfully had a confirmation on my stay plus free night booking (in Brisbane) the next day. It was only in the last few days.

Good luck with your booking.
 
Mr_Orange said:
I have been trying to find a Stay Plus night but almost anything that I search for comes up with the error that I cannot use my Stay Plus night.

Has something changed post-Covid? Am I just being unlucky with my search criteria?

The search was either the Sunshine Coast or Gold Coast for a Saturday night in July or August.
Click to expand...
Mines the same. I can't find any stay plus nights locally (same area as you). All the way up to September. I wonder if everyone booked theirs and there's no more nights available
 
Thanks I'll try the app instead.

PS: Can we redeem Stay Plus nights past their expiry date? Eg: if mine expires in September then can I make a booking for November using it? Or does the check out date have to be within the expiry period?
 
TravellingSquid said:
Thanks I'll try the app instead.

PS: Can we redeem Stay Plus nights past their expiry date? Eg: if mine expires in September then can I make a booking for November using it? Or does the check out date have to be within the expiry period?
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No you can't. If your membership expires in September the latest date you can book will be 29/9, checking out on 30/9.
 
Stay Plus is showing again tonight on the website, after a few days of unavailability,
 
Can anyone please check for me if there is a stayplus free night available in Cairns Reef Pullman for any of the 11th, 12th or 13th of this month? I know it is extremely unlikely but hey anything's possible haha!
 
zig said:
As expected no availability.
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Thanks for checking. It's so mysterious how the free night works until you actually join up lol. Do they even have somewhere a published list of Accor hotels which do not participate in it?
 
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Harthagan said:
Thanks for checking. It's so mysterious how the free night works until you actually join up lol. Do they even have somewhere a published list of Accor hotels which do not participate in it?
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I suspect the availability is “seasonal” - pure speculation but I did have the experience years back that a particular hotel was not available on weekends (but that may have changed?!)
 
Infrequent traveller said:
I suspect the availability is “seasonal” - pure speculation but I did have the experience years back that a particular hotel was not available on weekends (but that may have changed?!)
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Yeah that makes sense. But from the wording of the membership benefits it would seem some hotels don't participate at all in offering the free night, except I haven't been able to find a listing of such exclusions. Similar story with the 50% off dining, they mention there are exceptions but that's all lol
 
Not happy with Accor plus at the moment. Had to cancel a free night due to travel restrictions and I have been told it’s not possible to roll over a 2nd night. Not a good look for Accor in these Covid times
 
Aussiesue2001 said:
Not happy with Accor plus at the moment. Had to cancel a free night due to travel restrictions and I have been told it’s not possible to roll over a 2nd night. Not a good look for Accor in these Covid times
Click to expand...

Not happy to read this. I've just had to cancel two nights for early next month for the same reason. Both those nights will expire at the end of August. I was going to call and request and extension.
 
Daver6 said:
Not happy to read this. I've just had to cancel two nights for early next month for the same reason. Both those nights will expire at the end of August. I was going to call and request and extension.
Click to expand...
I had two expiring at the end of June. One got extended, and with the other I scarpered down to Bunker Bay....
 

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