Frankiesdad
Junior Member
- Joined
- Mar 7, 2021
- Posts
- 14
Hi everyone,
I’m a long time lurker, first time poster. Thank you for being a helpful community, I have found this forum interesting and insightful.
Today, my partner and I flew from SYD to MEL on a lightly loaded flight. She is a nervous flyer so I wanted to sit as far forward as possible for a more comfortable journey. As a lowly Bronze I waited until T-80 (2:30am!!) to reserve seats in row 4.
These seats were confirmed at check in, 40 minutes prior to departure and shown on our printed boarding passes.
At the gate, the ground staff advised me that we had been moved to Row 28 due to trim and balance. I was sceptical about this explanation so I pressed him further and, perhaps frustrated by my persistence, he finally told me that for operational reasons our seats in Row 4 had to be empty.
We were the last to board and found our row 4 seats occupied. (4A,C,D and E were occupied.)
I am unhappy with this experience. A little about being moved to the opposite end of the cabin, but mainly because of the disrespect shown when I was lied to by staff.
I interested to know if this experience is common and whether I should be less annoyed than I am.
I’m a long time lurker, first time poster. Thank you for being a helpful community, I have found this forum interesting and insightful.
Today, my partner and I flew from SYD to MEL on a lightly loaded flight. She is a nervous flyer so I wanted to sit as far forward as possible for a more comfortable journey. As a lowly Bronze I waited until T-80 (2:30am!!) to reserve seats in row 4.
These seats were confirmed at check in, 40 minutes prior to departure and shown on our printed boarding passes.
At the gate, the ground staff advised me that we had been moved to Row 28 due to trim and balance. I was sceptical about this explanation so I pressed him further and, perhaps frustrated by my persistence, he finally told me that for operational reasons our seats in Row 4 had to be empty.
We were the last to board and found our row 4 seats occupied. (4A,C,D and E were occupied.)
I am unhappy with this experience. A little about being moved to the opposite end of the cabin, but mainly because of the disrespect shown when I was lied to by staff.
I interested to know if this experience is common and whether I should be less annoyed than I am.