Oneworld Classic Flight Reward Discussion - The Definitive Thread

Hi guys, I'm new to this but have been lurking and studying for a while.

I've started booking some initial legs of a multi-city trip.

Is the process to continue to keep an eye out for the next legs as they are released and then book them separately. Then give Qantas a call to get them to merge all the legs together into one itinerary? And then once I've finished booking my itinerary and Qantas merges the legs one final time, it should total 280k/315k whereby all the points I've spent in excess booking individual legs will get refunded?

Also acknowledging I will get charged 5k every time I have the itineraries merged?

Thanks guys.
No, no, no. Separate bookings can't be merged.

Each time you want to add to your original booking you must contact Qantas and ask to make a change to your booking. As you make the changes the points will max out at 280k, provided you keep within the One world classic rewards rules.
 
Hi guys, I'm new to this but have been lurking and studying for a while.

I've started booking some initial legs of a multi-city trip.

Is the process to continue to keep an eye out for the next legs as they are released and then book them separately. Then give Qantas a call to get them to merge all the legs together into one itinerary? And then once I've finished booking my itinerary and Qantas merges the legs one final time, it should total 280k/315k whereby all the points I've spent in excess booking individual legs will get refunded?

Also acknowledging I will get charged 5k every time I have the itineraries merged?

Thanks guys.
To add to the above, points will max out at the 280k/318k but you pay 5k per itinerary alteration.

Once you've booked your first leg (s) you have a booking reference "number" (6 digit letter/number combo, say "ABC123") any further bookings (eg legs 2, 3, 4 or 5) you ring and ask for the booking ABC123 to be altered as per the extra flights.

This process will take a few calls most likely so carry 20k extra points!
 
Can someone please clarify if I start my OWA overseas, do i have to include the mileage to return to the point of origin in my itinerary?
 
To add to the above, points will max out at the 280k/318k but you pay 5k per itinerary alteration.

Once you've booked your first leg (s) you have a booking reference "number" (6 digit letter/number combo, say "ABC123") any further bookings (eg legs 2, 3, 4 or 5) you ring and ask for the booking ABC123 to be altered as per the extra flights.

This process will take a few calls most likely so carry 20k extra points!

Thanks gents. Makes sense
 
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To add to the above, points will max out at the 280k/318k but you pay 5k per itinerary alteration.

Once you've booked your first leg (s) you have a booking reference "number" (6 digit letter/number combo, say "ABC123") any further bookings (eg legs 2, 3, 4 or 5) you ring and ask for the booking ABC123 to be altered as per the extra flights.

This process will take a few calls most likely so carry 20k extra points!
5k change fee every time it's re-ticketed. In theory and practice, especially with itineraries almost ~1 year out, you can make multiple changes before they re-issue the ticket and only be charged 5k.
Although for some carriers, eg. QR, you want them to re-ticket ASAP otherwise some airlines have been known to cancel the seat even if confirmed in the itinerary but not ticketed.
 
5k change fee every time it's re-ticketed. In theory and practice, especially with itineraries almost ~1 year out, you can make multiple changes before they re-issue the ticket and only be charged 5k.
Although for some carriers, eg. QR, you want them to re-ticket ASAP otherwise some airlines have been known to cancel the seat even if confirmed in the itinerary but not ticketed.
Yes. Had the ticket cancel (well the CX Flights) when there was an alteration. Thankfully I discovered it the next day and had them reinstated. Always stay on the line until they reissue the ticket!
 
Yes. Had the ticket cancel (well the CX Flights) when there was an alteration. Thankfully I discovered it the next day and had them reinstated. Always stay on the line until they reissue the ticket!
This is critical. I made 4 changes across 2 different PNR's in the past few weeks using the SMS service. I insisted that they push the ticket reissue through on the spot and each time I had an updated itinerary and new ticket numbers within 5 minutes. I had previously lost 3 CX flights due to late ticketing by QF and couldn't get them back - not making that mistake again.
 
This is critical. I made 4 changes across 2 different PNR's in the past few weeks using the SMS service. I insisted that they push the ticket reissue through on the spot and each time I had an updated itinerary and new ticket numbers within 5 minutes. I had previously lost 3 CX flights due to late ticketing by QF and couldn't get them back - not making that mistake again.

What's the difference between an itinerary and ticket? I received neither via email in my last online reward booking last week. The only way I knew it worked was because my points got deducted and under bookings, my booked flights are there.
 
What's the difference between an itinerary and ticket? I received neither via email in my last online reward booking last week. The only way I knew it worked was because my points got deducted and under bookings, my booked flights are there.
I had a new itinerary issued by QF but despite being pestered every single day to actually ticket it they never did and CX cancelled my 3 flights in J. You should have a new PDF itinerary emailed to you from QF after any change and the ticket number next to the passenger name should differ to the ticket number on your previous itinerary. Someone with more experience in the ticketing side of things may be better placed to provide a thorough explanation but for me I don't let up until I have a new ticket number if I am still to fly my first sector.
 
This is critical. I made 4 changes across 2 different PNR's in the past few weeks using the SMS service. I insisted that they push the ticket reissue through on the spot and each time I had an updated itinerary and new ticket numbers within 5 minutes. I had previously lost 3 CX flights due to late ticketing by QF and couldn't get them back - not making that mistake again.
Interesting. I caught mine in time and had it fixed however the CS Rep had said words to the effect of "Glad you picked it up so soon. However it would've been on us to make good as the mistake was ours." I'm guessing that wasn't your outcome.
 
Interesting. I caught mine in time and had it fixed however the CS Rep had said words to the effect of "Glad you picked it up so soon. However it would've been on us to make good as the mistake was ours." I'm guessing that wasn't your outcome.

You should have left it... then QF has to rebook you in a revenue class and then you can earn SCs and points.
 
Didn't want to take the risk of it not panning like that!!
Me too. After a few days of back and forth I was offered reward seats on CX/QF HKG-SIN-LHR but went with a HKG-FRA-LHR option on CX. The Fees/Taxes/Fines were higher than my original booking that QF 'lost' for me so they eventually agreed to pay up to get me back to the same financial position I was in before their mistake. The initial QF reaction to all of it was too bad....your problem.
 
I can't see how QF would have a leg to stand on other than getting you back on your original flight at their own cost, however they want to arrange it.
 
Hi everyone,

I’m about to add the last flights to my itinerary (woohoo) and have a couple of questions about open jaws. Ive done some searching in the thread and the Qantas T&Cs but haven’t found anything conclusive.

Is it true you can only have two open jaws (surface segments)? I recall reading that here but can’t find anything in the T&Cs

If yes, does flying into and out of different airports in the same city count as one of the two open jaws (eg HND and NRT)?

I believe I have enough mileage and sectors but my plans *ideally* involve surface segments between YVR-SEA, MCO-MIA and HND-NRT. If that’s not possible i’ll try to rework things to fly into and out of Miami.
 
After following this blog for over two years, and with check-in due for our One World Classic award (580,000 point) trip opening in 5 weeks, I thought it worthwhile giving a word of encouragement to those still in the planning stage.

Apologies if it’s a bit long-winded but I learned a lot from others going through their experiences on here and this might help someone else. With all the advice and help available on this site, plenty of patience and attention to detail, several thousand extra FF points to cover changes, some forward planning and a smidgin of luck it is possible to book that dream trip.

We started planning our trip over 18 months ago so we were ready to book on the day our first flights opened. This meant being online literally the minute they became available and having a series of alternatives available if our first choice flights/airline/itinerary wasn’t available.

Over the next 8 weeks or so I again went online the minute the subsequent flights opened, and using this method was able to secure 90% of our first choices. Where a first choice wasn’t available we went with our second choices intending to try and get our first choice over the months ahead. To be honest we would have been happy if we couldn’t make any changes but by checking the QANTAS site regularly (and in the end every day) we were able to get 9 out of 10 of our first preference airline. All Business class, all with preferred seating, all with the better carriers and all to fit our itinerary.

I start work early so first thing every morning at 6-ish I would check if any new award availability had opened up, and if so rang Qantas FF immediately to secure the seats. At this time of morning I never waited any longer than 5 minutes and was frequently through in under 1 minute. Qantas call staff were all fantastic and couldn’t do enough to help. We did have one hiccup (experienced by a few others) when already booked flights disappeared after some changes but this was picked up, fixed and re-ticketed within 30 minutes.

If you don’t get your first choice flights initially I strongly recommend booking your second or third choice and then just keep trying. For example our return trip was from Rome to Brisbane and the only Business class flights I could get meant an awkward 16-hour stopover in Hong Kong (FCO/DOH/HKG/BNE). I booked that as a safeguard but kept looking and as late as last week (only 10 weeks before check-in) was able to book a day later HKG/MEL/BNE alternative which allowed us two days and nights in Hong Kong, and better flight schedules for the trip.

The only flight I haven’t been able to change is San Francisco to New York, which a the moment is a redeye flight with a 90-minute layover in Chicago. I am still checking every morning for a direct day flight but it seems American Airlines are notorious for lack of award availabilty on this route.

We leave mid-September for 5 weeks and our final itinerary goes as follows:
BNE-SYD-SFO (Qantas)
SFO-CHG-LGD (AA)
JFK-LHR (BA)
LHR-FCO (BA)
FCO-DOH-HKG (QR)
HKG-MEL-BNE (Qantas)

Choosing the airlines and airports that we did It meant it certainly wasn’t cheap at around $4,200 in fees and charges and an extra 20,000 points all up but considering what we are getting we are not complaining. We have exactly the trip we wanted; round the world all in J (even managed Qsuites with Qatar), with premium carriers, where we wanted to go on the days and at the times we wanted, and could not be happier.

It can look tricky but with a little bit of preparation and perseverance its worth it.
 
Guys I really appreciate the scheduling help I had waiting for QR flights to open up. But I'm not having the same luck with AA. Is there a specific time that AA flights open up (other than the regular 10am). I just need a J flight from USA through SYD on AA metal. I'm not ready to book yet - but I cannot find a SINGLE one throughout the next year. I'm practising so that when I get to the time of booking I know when to jump on them. Checking at 10am every day, late at night, early morning. Anyone have guidance re this issue? Or is AA US-AU flights a pure luck game these days? I've even got flexibility to go somewhere other than SYD, as long as I get back to AUS. Will go QF as a backup if I can find- but very keen to try out a diff carrier J.

Thanks very much
 

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