Just doing a reconciliation of my points for stays, all post merger, and all at ex-SPG properties.
Out of 12 stays:
- Elite welcome gift bonus points only posted for 3 of the stays (so need to follow up for the other 9)
- One stay did not post at all
- One stay only posted points based on edtra charges (meal/bar), not for room rate.
Never had this sort of problem in the SPG days. Anyone else having similar problems?
Out of 12 stays:
- Elite welcome gift bonus points only posted for 3 of the stays (so need to follow up for the other 9)
- One stay did not post at all
- One stay only posted points based on edtra charges (meal/bar), not for room rate.
Never had this sort of problem in the SPG days. Anyone else having similar problems?