rooboy68
Junior Member
- Joined
- Oct 7, 2007
- Posts
- 37
Hi All
I have recently booked my 1st LONE4 using the AA RTW desk.
All has gone reasonably smoothly until today. When originally making the reservation with the agent, she told me I had to fly my final leg back home (LAX-BNE) on AA codeshare flight AA7298/QF176.
I thought nothing of it until I attempted to request a points upgrade to business today. When trying to do this on the QF website, it says "Total points required to upgrade is 72,000"... then "Please contact your travel advisor" (I have a paper ticket, so this is normal I think).
When I called QF, they said that because the booking had been made with AA and using an AA codeshare flight they can't request the upgrade.
When I called AA, they said that I must use AA for at least one long haul flight?? (Even though it is still QF metal I'm actually flying on??)
Has anyone had a similar experience? Suggestions welcome!
I have recently booked my 1st LONE4 using the AA RTW desk.
All has gone reasonably smoothly until today. When originally making the reservation with the agent, she told me I had to fly my final leg back home (LAX-BNE) on AA codeshare flight AA7298/QF176.
I thought nothing of it until I attempted to request a points upgrade to business today. When trying to do this on the QF website, it says "Total points required to upgrade is 72,000"... then "Please contact your travel advisor" (I have a paper ticket, so this is normal I think).
When I called QF, they said that because the booking had been made with AA and using an AA codeshare flight they can't request the upgrade.
When I called AA, they said that I must use AA for at least one long haul flight?? (Even though it is still QF metal I'm actually flying on??)
Has anyone had a similar experience? Suggestions welcome!