dhein
Junior Member
- Joined
- Aug 14, 2015
- Posts
- 15
Hi,
Hoping someone can help.
I found a Qantas F Reward on their website. It shows available, and takes me all the way to the final confirmation button, but then errors with a message to reselect and try again. I called Qantas and they advised it was an error (something to do with married fares?) and nothing they could do. I must add that the agent was very helpful and tried to secure something but to no avail. He ended up offering a J Reward that wasn’t available on this particular route. However I’ve since noticed (a week later) that the same F Reward continues to show on my Award Nexus search, and indeed on the Qantas website.
Is there anything I can do to push this a bit further (given it’s still listed as available), or is that just the way it works sometimes with website inaccuracies?
Cheers
David
Hoping someone can help.
I found a Qantas F Reward on their website. It shows available, and takes me all the way to the final confirmation button, but then errors with a message to reselect and try again. I called Qantas and they advised it was an error (something to do with married fares?) and nothing they could do. I must add that the agent was very helpful and tried to secure something but to no avail. He ended up offering a J Reward that wasn’t available on this particular route. However I’ve since noticed (a week later) that the same F Reward continues to show on my Award Nexus search, and indeed on the Qantas website.
Is there anything I can do to push this a bit further (given it’s still listed as available), or is that just the way it works sometimes with website inaccuracies?
Cheers
David