flighthacks
Junior Member
- Joined
- Feb 22, 2016
- Posts
- 47
Just received an email from Qantas:
We have identified that in the last six months you have made a number of purchases via the Qantas Online Mall and a significant number of these purchases have either:
In accordance with the Terms and Conditions contained on the individual retailer pages of the Qantas Online Mall, these purchases were not eligible to earn Qantas Points.
Therefore, under clause 8.1 of the Qantas Frequent Flyer Terms and Conditions, we have suspended your account for 21 days.
Has anyone else received a similar email?
We have identified that in the last six months you have made a number of purchases via the Qantas Online Mall and a significant number of these purchases have either:
- Used a store Gift Card for part or all of the purchase;
- Been refunded in part or in full after Qantas Points were credited to your account;
- Been for products or product categories which are not eligible to earn points
In accordance with the Terms and Conditions contained on the individual retailer pages of the Qantas Online Mall, these purchases were not eligible to earn Qantas Points.
Therefore, under clause 8.1 of the Qantas Frequent Flyer Terms and Conditions, we have suspended your account for 21 days.
Has anyone else received a similar email?