calgarychris
Member
- Joined
- Dec 21, 2015
- Posts
- 263
- Qantas
- Silver
- Virgin
- Silver
First off, I hope our Kiwi friends are safe across the ditch - that's most important.
This Gita thing though is possibly going to interrupt my mini-vacation! I had booked VA J on Thursday morning, returning on EK in F Thursday evening. Basically meeting my wife over there and flying back with her, finally getting to experience EK in F....and now a cyclone gets in the way of my plans! First world problems, I know. In all seriousness though, I'm seeking advice on what to do:
If I can't fly across on VA in the morning (or it's delayed by more than a bit!), can I get a refund of the award ticket without incurring costs? I presume I might have to pay the Qantas cancellation fee but how soon before the flight do I need to cancel? I'm hoping that if I explain the situation they'd waive it... ?
More importantly, my wife's WLG-AKL flight (seperate ticket) may be affected, which would cause her to miss her EK flight. In the event that happened, I'd need to reschedule her flight, but Qantas told me it can only be onto another EK flight with award availability?!? Could I not cancel, get the points and rebook her on any QF flight?
Travel insurance is through Amex Platinum charge, if that helps?
Going to be a tense few days, hopefully everyone's safe over there.
Thanks for any tips...
This Gita thing though is possibly going to interrupt my mini-vacation! I had booked VA J on Thursday morning, returning on EK in F Thursday evening. Basically meeting my wife over there and flying back with her, finally getting to experience EK in F....and now a cyclone gets in the way of my plans! First world problems, I know. In all seriousness though, I'm seeking advice on what to do:
If I can't fly across on VA in the morning (or it's delayed by more than a bit!), can I get a refund of the award ticket without incurring costs? I presume I might have to pay the Qantas cancellation fee but how soon before the flight do I need to cancel? I'm hoping that if I explain the situation they'd waive it... ?
More importantly, my wife's WLG-AKL flight (seperate ticket) may be affected, which would cause her to miss her EK flight. In the event that happened, I'd need to reschedule her flight, but Qantas told me it can only be onto another EK flight with award availability?!? Could I not cancel, get the points and rebook her on any QF flight?
Travel insurance is through Amex Platinum charge, if that helps?
Going to be a tense few days, hopefully everyone's safe over there.
Thanks for any tips...