I am getting a lot of offer fails this past month:
1. An email offer for 10c/litre off fuel valid for multiple uses over a month failed to trigger on two transactions. WOW helpline gave me a single use 10c/litre off as a make good. My maths says they only half made good.
2. My shareholder offer for spend $100 get 2,000 pts didn't trigger on three separate attempts and store service desk told me to ring the helpline. Nil service recovery attempted by WOW.
3. A coupon given when buying fuel for spend $100 get 2,000 pts failed. Didn't bother chasing.
I'm three weeks into a four week offer for 14,000 points, so I'll see this one through. But it's back to Coles for me after that.
Even 5% off wish cards and being a shareholder isn't enough to keep me coming back for these hassles.