Oneworld Classic Flight Reward Discussion - The Definitive Thread

[madrooster]

I was hold to Qantas but in the interim I looked on the Qantas site and the HKG-SYD or HKG-MELB werent available in J for the first and third options you mentioned ( cant have a overnight in HKG as we will be doing a stopover there on the way over). My intention was to ask Qantas to relook at my ADL one as you had suggested but unfortunately , its still no go.

This chap did say they are there but not for the likes of me who have a booking already - they are prime seats for first time bookers or those with platinum.

He did say not to worry too much , there will be seats available at some point. His parting words were not to worry too much but " be patient and but vigilant", so that is what I shall do

No - you cannot look at each leg separately. You will not find the availability this way.

You can overnight in HKG even if you have a previous stopover (> 24 hours) there. As long as the stay is < 24 hours, it counts as a transit and is OK. All of the options that I posted previously are visible to QF. Just feed them one flight at a time for whichever option you would like.

 

[roomer]

No - you cannot look at each leg separately. You will not find the availability this way.

You can overnight in HKG even if you have a previous stopover (> 24 hours) there. As long as the stay is < 24 hours, it counts as a transit and is OK. All of the options that I posted previously are visible to QF. Just feed them one flight at a time for whichever option you would like.

Understood madrooster, Qantas can see them, they just can't give them to me as a business class oneworld award ie280k point thing. I was told I'd have to do them under a separate booking which means I can't get it within the 280 point cap

 

[madrooster]

Understood madrooster, Qantas can see them, they just can't give them to me as a business class oneworld award ie280k point thing. I was told I'd have to do them under a separate booking which means I can't get it within the 280 point cap

What was their reason for that? The only reason would be if you were over the 35000 miles limit.

 

[roomer]

What was their reason for that? The only reason would be if you were over the 35000 miles limit.

No nothing like that at all. Apparently the seats are only available for new bookings or those with platinum status. I was told that because mine was not a new booking I could not get it ie I wanted as part of my 280k cap but could only get it if I did a separate booking ( which clearly I do not) . Don't know anymore than that. Damn annoying to have finally found something that is available but because of some obscure reason, I cannot book it

 

[madrooster]

No nothing like that at all. Apparently the seats are only available for new bookings or those with platinum status. I was told that because mine was not a new booking I could not get it ie I wanted as part of my 280k cap but could only get it if I did a separate booking ( which clearly I do not) . Don't know anymore than that. Damn annoying to have finally found something that is available but because of some obscure reason, I cannot book it

PM me which option you want and your booking reference/one of the names in the booking and I'll see if I can see what's wrong with it.

 

[roomer]

PM me which option you want and your booking reference/one of the names in the booking and I'll see if I can see what's wrong with it.

Many, many thanks to madrooster for his advice and assistance! Finally got the journey home organised, albeit a week later than anticipated, thankfully the extra accom costs will be heavily subsidised by the savings in taxes and charges flying home with Cathay compared to Qantas. Now just to get internal flight IHG-LAX...

 

[EestiTiger]

Hi team - quick question...

I am about to drop status from PS to NB and curious to know if this will affect what award seats I can see when I use the QF search engine, for AA flights?

I have one last flight to book to complete my OW Award booking so a little excited

 

[Radio8tiv]

i have been planning a trip for quite a while now and am almost ready to book, I keep checking daily at the new releases and am getting pretty excited. However I have noticed a flight that was available seems to have disappeared completely and has been replaced with something different. I was originally looking at IB3954 MAD-SVQ for a hopeful early-mid November filght next year it is operated by Iberia Express but being an oneworld affiliate this should not have been an issue and could see availability on baec for the flight, now the closest flight is IB8522 MAD-SVQ operated by Air Nostrum which is also an oneworld affiliate so again should be no issue, but I cant see the flight on qantas or baec for an award booking. should i be worried and look at alternatives, or just wait till I'm ready to book and ring Qantas to add it to my trip

 

[madrooster]

U2 X4 on all 3 flights each day at the end of the schedule (mid Oct 2017) so you should be fine going into Nov 2017. Do you have a specific date to look at?

 

[Radio8tiv]

U2 X4 on all 3 flights each day at the end of the schedule (mid Oct 2017) so you should be fine going into Nov 2017. Do you have a specific date to look at?

thanks for the quick reply

no date as yet pretty flexible just depends on when i go with the previous flights to that one, which will be QR909 SYD-DOH on a Monday,Wed,Fri followed by QR147 DOH-MAD which only flies on Wed,Fri,Sun then onto SVQ hoping for a <24hours stopover in Doha, if not then Ill go with QR149. like I said im pretty flexible as you have to be to book one of these

 

[madrooster]

thanks for the quick reply


no date as yet pretty flexible just depends on when i go with the previous flights to that one, which will be QR909 SYD-DOH on a Monday,Wed,Fri followed by QR147 DOH-MAD which only flies on Wed,Fri,Sun then onto SVQ hoping for a <24hours stopover in Doha, if not then Ill go with QR149. like I said im pretty flexible as you have to be to book one of these

You'll be fine for MAD-SVQ then. Plenty of availability.

 

[wokstar]

Called up Qantas again today to try and add some JAL flights to my 280k J award booking, but was unable to get any seats... this was despite there being available award seats shown on both BA Executive Club & JAL Mileage Bank.

Does anyone have any suggestions that I could pass onto the Qantas rep next time I call?

I don't want to wait too much longer as I'm trying to get seats from NRT > SYD on JL771 in Sep 2017 and going by JAL mileage bank, there are typically only 2 J seats available (and I need 2 for the missus & myself) and those 2 seats are usually taken within days of being available.

Help please?!
TIA!

 

[flychrisfly]

many, many thanks to madrooster for his advice and assistance! Finally got the journey home organised, albeit a week later than anticipated, thankfully the extra accom costs will be heavily subsidised by the savings in taxes and charges flying home with cathay compared to qantas. Now just to get internal flight ihg-lax...

ihg?? ?

 

[madrooster]

ihg?? ?

Probably confused Intercontinental with Houston Intercontinental...

 

[fairbasa]

Called up Qantas again today to try and add some JAL flights to my 280k J award booking, but was unable to get any seats... this was despite there being available award seats shown on both BA Executive Club & JAL Mileage Bank.

Does anyone have any suggestions that I could pass onto the Qantas rep next time I call?

I don't want to wait too much longer as I'm trying to get seats from NRT > SYD on JL771 in Sep 2017 and going by JAL mileage bank, there are typically only 2 J seats available (and I need 2 for the missus & myself) and those 2 seats are usually taken within days of being available.

Help please?!
TIA!

I had the same issue a couple of days back, except I was booking JL017. First rep I spoke to swore black and blue there was no availability on the date I was looking at (despite it being available on BA Exec Club site). I HUCA, got a different operator...boom...booked no problems at all!

Just try ringing again.

 

[wokstar]

I did call back later that day and did manage to get seats "booked". However taxes couldn't get calculated and payment from a previous change a week earlier also didn't process fully so it's gone to be 'manually processed'.

So I'm still a bit unsure whether or not I've got the seats or not. Like last time, the changes are shown if I look through the 'manage my booking' thing in my QFF account, however I haven't had any points deducted or have a new e-ticket issued.

Does anyone have any experience in how long it would normally take for taxes to be manually calculated? It has been >24hours already.

Also does anyone have any experience in booking domestic flights in Japan? Again, the operator that successfully booked the international flight but couldn't get any seats on a connecting domestic flight.

 

[fairbasa]

I did call back later that day and did manage to get seats "booked". However taxes couldn't get calculated and payment from a previous change a week earlier also didn't process fully so it's gone to be 'manually processed'.

So I'm still a bit unsure whether or not I've got the seats or not. Like last time, the changes are shown if I look through the 'manage my booking' thing in my QFF account, however I haven't had any points deducted or have a new e-ticket issued.

Does anyone have any experience in how long it would normally take for taxes to be manually calculated? It has been >24hours already.

Also does anyone have any experience in booking domestic flights in Japan? Again, the operator that successfully booked the international flight but couldn't get any seats on a connecting domestic flight.

Which airlines do you have in your booking? If QR then I would be straight on the phone and hassling them to ticket the booking immediately.

Did you specify you want it to be sent to the "priority ticketing queue"? Whilst still manual, it shouldn't take more than 2 days or so. If not, they often won't ticket the booking for months if the flights are a long way off still.

 

[EestiTiger]

Hi Wokstar - more than 24hrs - ring them again is my policy! The slight annoyance is worth the peace of mind and is usually justified in all the times I have had to call. As a side note, the 'ticketing people' don't start work until I think it was 8am SYD time. Yes - I have called too many times lately...

 

[wokstar]

Which airlines do you have in your booking? If QR then I would be straight on the phone and hassling them to ticket the booking immediately.

Did you specify you want it to be sent to the "priority ticketing queue"? Whilst still manual, it shouldn't take more than 2 days or so. If not, they often won't ticket the booking for months if the flights are a long way off still.

Thanks for the replies fairbasa & ozmatt

Flights are for August & September 2017, so it's a fair way off but our initial flights have been ticketed - just these new additional flights which have not been ticketed. I'm thinking it's the JL ones which are causing the issues. The initial booking and previous changes including CX, IB, AB & AY had no problems and e-tickets issues accordingly.

No QR flights and I did read some other members having dramas with QR earlier.

I did not know that a priority ticketing queue existed so I'll mention that when I get on the phone with Qantas today sometime.

Thanks!

 

[flychrisfly]

Thanks for the replies fairbasa & ozmatt

Flights are for August & September 2017, so it's a fair way off but our initial flights have been ticketed - just these new additional flights which have not been ticketed. I'm thinking it's the JL ones which are causing the issues.

IME changes on changes are what cause delays. The initial ticketing and one change seems smooth enough (QR excepted) and then subsequent changes require greater inspection/consideration by QF staff. YMMV