kaz
Member
- Joined
- Jan 10, 2006
- Posts
- 224
Hi
Recently flew on VA Syd to Hervey Bay, however my bag ended up in Perth and did not arrive until 24 hours later as it had to be re-routed back to Sydney then flown up the next day on the 1 flight from Syd.
I was told at the VA counter in Hervey Bay that I could make a claim for the items I would need until my bag arrived.
I looked on the VA website but could only find a claim form for damaged baggage not delayed baggage.
If anybody could advise where I can find the claim form for items that I needed to buy that would be appreciated.
Cheers
Recently flew on VA Syd to Hervey Bay, however my bag ended up in Perth and did not arrive until 24 hours later as it had to be re-routed back to Sydney then flown up the next day on the 1 flight from Syd.
I was told at the VA counter in Hervey Bay that I could make a claim for the items I would need until my bag arrived.
I looked on the VA website but could only find a claim form for damaged baggage not delayed baggage.
If anybody could advise where I can find the claim form for items that I needed to buy that would be appreciated.
Cheers