Qantas Contact Frustration

[Pushka]

Agree the access through WP membership should only be used in emergency.

 

[chickentalon]

waaaaa There is a w@nk number? must have missed that.

I've always called through to 13 13 13 and gotten straight through. Just saw the different number on the back of the card. I thought it was just for Qantas Cash related stuff, I never read the instructions (all my Ikea furniture is wobbly).

I guess it might make sense for a non WP to call through and just hit zeros until they get through to an operator. Didn't realise the the queue was getting so bad.

 

[Quickstatus]

I think 131313 plus Plat FF number has same effect

 

[straitman]

I think 131313 plus Plat FF number has same effect

Just as I believe the 'secret' number minus the Plat FF number loses the effect.
Really makes you wonder why they bother with it.

 

[esseeeayeenn]

If there are too many calls in the queue you might have to wait a while on the usual number before you have the opportunity to enter your FF number and until then they DKWYA

 

[ComeFlyWithMe]

Just as I believe the 'secret' number minus the Plat FF number loses the effect.
Really makes you wonder why they bother with it.

Correct. If I mistakenly key the wrong number and end up on hold for more than 5 mins, I hang up, try again, and get straight through. ðŸ