QF 30
HKG > MEL
01/06/15
Following on from my recent flight on QF 29 a few days earlier ..... I once again felt that the Crew onboard this flight (QF 30) did a Stirling job & deserve a mention.
Not only did myself & my travelling companion receive amazing service yet again on the return journey.... We felt that the entire crew went over & beyond as the flight had one Flight Attendant go sick at the last minute, meaning that the crew was on an absolute minimum in regards to crew/passengers ratio.
Midway through the flight another FA went I'll & needed to recover in the crew rest area for the remainder of the journey, meaning that the remaining FA's were stretched even further, but it certainly did not show.
The crew went about the task at hand providing outstanding service throughout the flight, smiling the entire journey back to MEL & remained calm & positive despite being short staffed.
What was apparent was the Team effort that was shown, with the second officer even helping out sitting at an emergency exit door upon landing, as a member of crew needs to be seated at every emergency exit door at takeoff & landing.
The CSM, Lisa, apologised for how busy the crew appeared to be for which we said,
"we actually noticed that the crew appeared very busy in the J Galley, but you all still went about serving customers as if you were a full crew & we haven't noticed any drop in standards".
Lisa informed us the J section was completely full (30 seats) & Y was approx two thirds full.
So I would like to give a huge shout out to Lisa , Sharon (CSS) & Jy the bubbly & charismatic FA in Y who looked after us throughout the flight & remained positive & upbeat throughout the duration of the flight.
Jy in particular we thought was an outstanding FA, who won us over with her Witty sense of humour & can do attitude.
That makes two outstanding flights from Qantas International so highly memorable.
As a member of the Survey Panel on both of my recent flights to & from Hong Kong I have given great feedback on the talent of the Crew & I certainly hope that doesn't go unnoticed.
I certainly can't wait to fly back to Hong Kong on QFi in the near future again & return my custom.