State Of Sydney Business Lounge last Friday at 1100

[Deleted member 9370]

Hi Red Roo, not a good look compared to other Lounges.

 

[lovestotravel]

Chair worn - Unacceptable
Crumbs etc on the floor - Acceptable, but should be cleaned ASAP

 

[cmon0005]

Sadly a lot of the chairs have been like this for quite a long time..

 

[Deleted member 9370]

Floor not cleaned whist there for 60 minutes. Canberra cleaned every 30 minutes.

 

[Deleted member 9370]

Lounge staff on the other hand-very good!

 

[MEL_Traveller]

that looks pretty typical from my experiences of both QF business lounges and QC Clubs

Perhaps QF could introduce a 'tidy eating' campaign to go with their 'better dressed' campaign?

 

[Red Roo]

Floor not cleaned whist there for 60 minutes. Canberra cleaned every 30 minutes.

Thanks for bringing this to my attention. I'll pass this on to the Lounge Managers immediately.

 

[Deleted member 9370]

Your welcome!

 

[blackcat20]

The floor in the MEL J lounge wasn't mich better on Friday and we were there for a few hours...

 

[Red Roo]

The floor in the MEL J lounge wasn't mich better on Friday and we were there for a few hours...

Sorry to hear this. Did you alert the staff on the day?
I've since passed on your comment to the relevant manager too.

 

[medhead]

Worn chair (I'm guessing by the window) = see what happens when they don't close at Christmas!

The floor - meh! That's not a knife. Seen much worse in that same lounge.

 

[Austman]

that looks pretty typical from my experiences of both QF business lounges and QC Clubs

Perhaps QF could introduce a 'tidy eating' campaign to go with their 'better dressed' campaign?

It can be hard to eat "neatly" off the small tables. Much easier at a proper dining table. I have to admit I've made a mess at times and I've tried to be tidy! As long as there are tables like that I think frequent cleaning has to be the answer.

 

[JohnK]

Lounge staff on the other hand-very good!

Aren't the lounge staff supposed to be responsible for cleaning?

 

[blackcat20]

Sorry to hear this. Did you alert the staff on the day?
I've since passed on your comment to the relevant manager too.

No, sorry. Was a bit busy planning our AKL adventures

 

[RichardMEL]

It's a pity that some customers are clearly not so considerate with their own eating habits to allow crumbs to go everywhere.

full disclosure: I have been guilty of possible once or twice leaving a few crumbs, but I do also try to use the serviettes and plates for their intended purposes

 

[Aussie_flyer]

Agree. The floor in syd and mel business lounge is frequently filthy. sydney is particularly bad.

 

[MEL_Traveller]

Sorry to hear this. Did you alert the staff on the day?
I've since passed on your comment to the relevant manager too.

RR - this is a fairly consistent issue in my (limited) lounge experience. I'm not in the lounges every day like some, but on the times I am there it is pretty much same same... be it the MEL Business or QC lounges, or the SYD business or QC lounges. (The MEL international lounge was ok last time I was there... but there were only three or four people around and it was very early in the morning.)

I wouldn't even think to notify lounge staff! Any manager doing a two-second walk-around would see the issue... I just assumed they knew about it and decided their cleaning schedule was adequate. I wouldn't mention it to the waiting staff - they seem so busy as it is and are always flat-out. Their trolleys are often piled high with used plates and other service items... mentioning crumbs on the floor would be insulting.

perhaps more staff for the lounges?

 

[JohnK]

It's a pity that some customers are clearly not so considerate with their own eating habits to allow crumbs to go everywhere.

Guilty as charged your honour.

 

[burrco]

A truly savvy traveler should always have a dust buster in their hand luggage for just such an occasion.

 

[OzEire]

Not wanting to start a lounge 'shaming' thread but my chair in the SYD Flounge during a recent was starting to wear in a similar way, but not as badly. I was surprised to see that in the F version.