Booked 2xJ awards, and 2xY awards (as only 2xJ available) online on QF 25 Syd-Hnd in Jan 2016. Rang premium desk yesterday and asked about the release of 2x J awards (EF was showing I9). 1xJ seat was automatically released but the 2nd J seat had to be manually requested...so got a phone call back from John (Premium desk) today, saying that the 2nd J seat was manually released...waived assisted booking fee without asking, and just charged 3500 pts per ticket to change each Y award to J award and the points differential (36K per ticket)....and he also automatically allocated seats next to our 2 original J seats (which is in the old F section of the old 4 seat 747 configuration)....so we have 4 award seats in J from Syd to Hnd:mrgreen::mrgreen:...this has been the best Plat benefit so far apart from F lounge access at Syd and Mel. Thanks QF!!
(PS returning Kix-Icn-Syd in OZ J x4 using bought Avianca Lifemiles)