vetrade
Established Member
- Joined
- Nov 1, 2011
- Posts
- 1,767
re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread
I reckon I know that QF agent, ozflier. Sounds like the one who gave me a similar run-around with wrong info and a lack-of-customer service attitude. :evil:
I learned that as soon as it's obvious you have struck a dud agent you just say "Thanks, I'll think about it"............and then ring straight back so you can speak to someone else who knows what they're doing.
They're the occasions when you wish there was a customer survey at the end of your call so you could record a zero for that agent.
I reckon I know that QF agent, ozflier. Sounds like the one who gave me a similar run-around with wrong info and a lack-of-customer service attitude. :evil:
I learned that as soon as it's obvious you have struck a dud agent you just say "Thanks, I'll think about it"............and then ring straight back so you can speak to someone else who knows what they're doing.
They're the occasions when you wish there was a customer survey at the end of your call so you could record a zero for that agent.