Advantages of SQ cross-referencing PNR's for traveling companions & onward travel?

[Glider_]

MrGlider and I are headed to Germany shortly and the first legs of our journey are on SQ but with several different PNR's.

I have a standalone booking SQ j PER-SIN as a Krisflyer award from my KF account,
MrGlider has a standalone booking on the same SQ J flight PER-SIN as a Krisflyer award from his KF account,
We then have a 3 hour layover after which we both commence a new SQ J flight SIN-ZRH (then connecting with Swissair ZRH-TXL), however both on different LifeMiles award bookings.

I was wondering if it was worthwhile calling SQ and asking them to cross reference each of our SQ bookings with the other SQ bookings, so that
a) they know that we're travelling companions PER-SIN as well as SIN-ZRH. (I have already assigned seats and BTC)
b) if there is some kind of issue with our connection in SIN (not a real connection, a cessation of one ticket and commencement of another, on the same airline), maybe the extra info would help.

My thought is that if something were to go wrong and SQ were looking at rescheduling people or anything like that, having our flight and passenger relationship info immediately in front of them may be to our advantage. Of course it may not make a difference at all, but if there's any chance it might help us surely it's worth requesting the notes on the bookings?



I was also wondering if the PER checkin agent in PER may be able to check us in and route our baggage all the way through to TXL with our onward booking? I'd love to avoid going through immigration and checking in again with our baggage on arrival in SIN. I'm doubtful that it can work that perfectly though and wonder if this is introducing additional risk that the bags may not arrive with us.


Thanks!

 

[MEL_Traveller]

Re: Advantages of SQ cross-referencing PNR's for traveling companions & onward travel

MrGlider and I are headed to Germany shortly and the first legs of our journey are on SQ but with several different PNR's.

I have a standalone booking SQ j PER-SIN as a Krisflyer award from my KF account,
MrGlider has a standalone booking on the same SQ J flight PER-SIN as a Krisflyer award from his KF account,
We then have a 3 hour layover after which we both commence a new SQ J flight SIN-ZRH (then connecting with Swissair ZRH-TXL), however both on different LifeMiles award bookings.

I was wondering if it was worthwhile calling SQ and asking them to cross reference each of our SQ bookings with the other SQ bookings, so that
a) they know that we're travelling companions PER-SIN as well as SIN-ZRH. (I have already assigned seats and BTC)
b) if there is some kind of issue with our connection in SIN (not a real connection, a cessation of one ticket and commencement of another, on the same airline), maybe the extra info would help.

My thought is that if something were to go wrong and SQ were looking at rescheduling people or anything like that, having our flight and passenger relationship info immediately in front of them may be to our advantage. Of course it may not make a difference at all, but if there's any chance it might help us surely it's worth requesting the notes on the bookings?



I was also wondering if the PER checkin agent in PER may be able to check us in and route our baggage all the way through to TXL with our onward booking? I'd love to avoid going through immigration and checking in again with our baggage on arrival in SIN. I'm doubtful that it can work that perfectly though and wonder if this is introducing additional risk that the bags may not arrive with us.


Thanks!

your bags will be through checked for an SQ-SQ connection. No reason to doubt it won't work. This is standard operating procedure. Only some airlines like Qantas have decided, for purely financial reasons, to make it as difficult as possible for passengers to enjoy seamless travel. This causes confusion for passengers on other airlines.

You can ask SQ to cross reference the bookings. But as you say, there's unlikely to be an issue.... unless the flight ex PER is more than say 2 hours late departing. If that is the case, contact the lounge staff to make them aware of the onward flights.

At check-in in PER simply present your SIN flight and the paper work for the connecting flight to ZRH/TXL. Check-in staff will find the second booking and tag the bags accordingly.

 

[here2go]

Re: Advantages of SQ cross-referencing PNR's for traveling companions & onward travel

your bags will be through checked for an SQ-SQ connection. No reason to doubt it won't work. This is standard operating procedure. Only some airlines like Qantas have decided, for purely financial reasons, to make it as difficult as possible for passengers to enjoy seamless travel. This causes confusion for passengers on other airlines.

You can ask SQ to cross reference the bookings. But as you say, there's unlikely to be an issue.... unless the flight ex PER is more than say 2 hours late departing. If that is the case, contact the lounge staff to make them aware of the onward flights.

At check-in in PER simply present your SIN flight and the paper work for the connecting flight to ZRH/TXL. Check-in staff will find the second booking and tag the bags accordingly.

Experience with Menzies aviation who do checkin for most airlines in DRW is to show online checkin printout ex SIN. Did this flying JQ to SIN, and MH from there to NRT. Worked a treat.