When Woolworths announced they would continue the relationship with Qantas, I foolishly though "Great" finally they have come to their senses!!! WRONG!!!!
I believe Woolworths have deceived in their announcement, for the following reason;
I recently checked my QFF statement and, after spending many thousands of dollars at Woolworths did not get ONE QFF POINT!!!
I thought, there must be a simple solution!!
I e-mailed Woolworths and asked them to credit my QFF account, as I had not received any points this YEAR!!!
Woolworths response was very confusing response " the award system is changing and we are about to announce a great new promotion"
This obviously didn't answer why I hadn't received any points, so I rang them!!
This is the answer I got from an incredibly rude person!!
Although my details say I have enrolled in the QFF program, you have to be sent an invitation, or e-mail, to get QFF points!!! I then said "I have never received any such offer", to which I got an answer
"because we have never sent you one""" UNBELIEVABLE!!!!!
THIS IS WHY I BELIEVE WOOLWORTHS HAVE BEEN DECEPTIVE!!!!!
No wonder Woolworths have continued to go from bad to worse!!!
I'm interested as to whether the recent offers, that for the first time in a while include QFF points again, are some sort of longditudinal study to see whether after time, people have decided they'd prefer WW$.
Due to my own points collection plans changing, I've decided to swap to getting the WW$ instead of QFF points this time, for instance. (Shock, horror!)
Interesting to see if the conversion option ever appears at all given that nobody is technically able to hoard the WW$ due to auto-redemption.