Fantastic write up and echoes much of my experience.Our new writer Stephanie has written an opinion piece about why she won't bother maintaining Velocity status next year, after the program changes. You can read it here:
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Opinion: Why I Won’t Maintain My Velocity Status Next Year
Our new writer Stephanie has been a Velocity Gold or Platinum frequent flyer with Virgin Australia since 2017. But she no longer feels it's worth maintaining her status. This is why.www.australianfrequentflyer.com.au
Yes we needed an overhaul but sadly I think Velocity are going to see such a huge decline in members keeping status it may be a rude awakening.
Their changes were too extreme. Granted yes they need to make a profit but the offering post 2020 is miserable. The lounges aren’t even worth visiting now really except for at least the huge space presented in the Melbourne lounge and the coffee is always good. If I see another biriyani or tagine I may scream! First world problems yes.
Sadly having to pay close to $5000 just to retain Gold is not enough. Not enough lounges Australia wide, status much harder to attain and keep, and all the other reasons mentioned above.
I love Virgin and love the staff, they are truly an asset. I won’t be chasing status anymore sadly. I’ll miss it and hope that they pivot in time towards improving status benefits, and rethinking the changes they’ve made.