Why QF and LATAM have seat selection issues on their codeshares

Discussion in 'Qantas Frequent Flyer Program' started by juddles, Mar 5, 2019.

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  1. juddles

    juddles Established Member

    Aug 2, 2011
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    It comes down to what you want. QF penalize those who book via LATAM when it comes to SC - which is perfectly understandable.
     

  2. p--and--t

    p--and--t Member

    Sep 28, 2008
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    Agreed, but I was on holiday and paying for the flights myself as a no-status bronze and a saving a few hundred bucks to spend on other expenses on tour, travelling the exact same route on the same planes was important for me.

    If the flights were being paid for on a business account or I was chasing LTG etc, would have been a different story.
     
  3. juddles

    juddles Established Member

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    I agree completely. My travel costs are mine, and so I am always trying to save a buck. This was the reason I got started in AFF - finding ways to economize but travel better than I could afford. I used to cross to Sth America mainly on LATAM ticks, but these days Qantas usually is cheaper with their frequent sales.
     
  4. juddles

    juddles Established Member

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    Now as at T-22hrs, the Qantas seatmap now shows the whole plane, but the Latam version is still showing the partial seatmap of the old aircraft:

    qf27 availability t-22.jpg

    la806  t - 22hrs.jpg
     

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  5. juddles

    juddles Established Member

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    The following is the seat availability as per ef for this flight (again, as at T-22hrs):

    Qantas: qf27 availability t-22.jpg




    Latam: la806 availability t-22.png

    I find this very interesting - let me explain further.....

    At this point QF only have 4 seats available in business class. I double checked this by attempting a dummy booking - it will sell me 4 seats, but if I try for 5, it only offers flights via LAX. Latam have at the very least 7 seats still available in business for this flight. (their max number shown is always 7, not 9 - I think this comes from their website where you can only book max of 7 pax online) So this means that right up to the end, Latam controls sales for their allocation of seats, so they will be empty, even if QF had customers wanting these. I suspect this is the reason I don't think I have ever failed to get a points upgrade at the gate from PE to J on this route when I have asked for same :)

    On QF's current full seat map, there are seats showing as filled which were not in QF's first seatmaps - ie seats that were "allocated" to Latam (rows 6 and 7 seats J/K for example). This suggests to me that either some Latam pax have been moved to these, or worse, that QF pax have (since T-24hrs) been able to select these seats. So any seat selection attempted by Latam pax is useless.
     
  6. Flying mermaid

    Flying mermaid Established Member

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    #46 Flying mermaid, Mar 19, 2019 at 7:43 PM
    Last edited: Mar 19, 2019 at 9:12 PM
    you basically have no idea until the day. :). We were booked in J and had the upstairs exit row for 4 of us with the mark 2 flat beds. Had them for a year. When we checked in on the day they had subbed the plane with the old mark 1 seats. Mr FM and I had at least retained the exit row, but Ms FM and husband had been moved forward a row (all on same booking). The plane was falling to pieces and the old inclined seats. Truly horrible (although good service to make up for it). I am pretty sure that plane is being put out of its misery.

    Coming back from Santiago we retained our 4 exit row mark 2 flat beds, although had terrible service :)

    I would have preferred the nose in order to avoid the problem with mark 1 seats, but I couldn’t choose 4 seats in the nose, probably due to some being allocated to Latam.
     
  7. JohnM

    JohnM Senior Member

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    All these matters are strangely abstract to someone who is also going to SCL very soon... - but using QF points for EK J ;):D:p.
     
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  8. madrooster

    madrooster Established Member

    May 21, 2012
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    This is when the two maps get merged in departure control so all pax can see the seats and select them accordingly, if no one from the LA block has selected them.

    Rows 6 and 7 are not in the LA block. The LA block only contains parts of rows 11, 17, 18, 23, 24, 25, 26.

    LA*QF mostly sticks fine for every PNR I've had such a segment. The trick is it must be booked in Amadeus
     
  9. juddles

    juddles Established Member

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    If this is the case why do parts of rows 6 and 7 not appear in the QF seatmaps before T-24hrs? (and rows 2, 3, 8)
     
  10. madrooster

    madrooster Established Member

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    LA's seat map row numbers don't align with QF's. You'll notice this if you compare the maps side by side - 11A/11B exists on both for example.

    My suspicion is:

    LA's 11A/11B is QF's 11J/11K
    LA's 17A/17B/17J/17K is QF's 15A/15B/15J/15K
    LA's 23J/23K is QF's 2J/2K
    LA's 24J/24K is QF's 3J/3K
    LA's 25J/25K is QF's 6J/6K
    LA's 26J/26K is QF's 7J/7K
    LA's 25D/25E/25F is QF's 7D/7E/7F
    LA's 26D/26E/26F is QF's 8D/8E/8F

    This leaves QF's 3E/3F missing from both maps. Probably to deal with oversells on either side?
     
  11. juddles

    juddles Established Member

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    Have another squizz at my opening posts - it is actually that the half that QF has is correct, but the half LATAM have is on an incorrect seatmap - ie the older 747 seatmap......
     
  12. madrooster

    madrooster Established Member

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    It still doesn't explain the 2 11A/11B's.
     
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