Why does Qantas lie?

[Vic]

That article was in relation to “Classic Reward” involuntary downgrades.

The paid flight compensation came in long before - yet not widely reported….

Can we lock in when?

 

[SYD]

Can we lock in when?

Good question. No idea but at least by August 2025.

But TBH, pretty academic because that’s the policy now.

 

[MEL_Traveller]

Good question. No idea but at least by August 2025.

But TBH, pretty academic because that’s the policy now.

I don’t recall it being something in the last six months. I think it’s been a good while for the 75% on paid fares?

 

[RooFlyer]

Qantas offers a 75% refund in the event you are downgraded or have an in-op seat. And this has been the case for some time now.

I've just had a revenue business flight cancelled and I'm on economy next flight.

What's the process for getting the 75% refund, please? No-one at the airport knew, so I called Qantas premium. Told to call 1300 659 161 during business hours after I take the flight.

That sound right? If so, pretty outrageous that you have to ask for it.

Not terribly important, but the downgrade e-mail advice said I'll still get original SCs etc. If I ask for the refund, would this be negated?

 

[Flyfrequently]

I've just had a revenue business flight cancelled and I'm on economy next flight

Not terribly important, but the downgrade e-mail advice said I'll still get original SCs etc. If I ask for the refund, would this be negated?

Can only relay my experience with a downgrade from business to economy on a QF codeshare Bangkok Airways @RooFlyer in 2024.
Had to email frequentflyer after flight was flown.
Given $700 refund (2 pax) to credit card.
Also $400 courtesy credit with 3 years validity
Once refund and courtesy credit came through, I then requested ORC.
No issue, came through a few days later.

 

[MEL_Traveller]

I've just had a revenue business flight cancelled and I'm on economy next flight.

What's the process for getting the 75% refund, please? No-one at the airport knew, so I called Qantas premium. Told to call 1300 659 161 during business hours after I take the flight.

That sound right? If so, pretty outrageous that you have to ask for it.

Not terribly important, but the downgrade e-mail advice said I'll still get original SCs etc. If I ask for the refund, would this be negated?

Applying for it after the flight makes sense as there’s always the possibility your seat could be reinstated.

And I guess applying for it also means you know something is being done, instead of waiting and guessing?