Who else still holds the Citibank Free For Life Premier Card?

[Chicken]

Are you referring to the news below?

Just logged into Citi web site, and I have this message as well:

Changes to Points transfer partners:
Cathay Pacific, Etihad Guest, Singapore Airlines KrisFlyer and Qatar Airways Privilege Club will no longer be available as Points Transfer redemption partners effective 16 November 2025.

Then when I went to the Rewards section within internet banking, I got this message:

Please note effective from 16 November 2025, Cathay Pacific, Etihad Guest, Singapore Airlines Kris Flyer and Qatar Airways Privilege Club will no longer be available as Points Transfer redemption partners, and Shop with Points at Kogan.com will be unavailable as a redemption option.

I suppose this could mean it won’t be possible via Citi as that card will be retired. Whether/what transfers are available with new card is unknown. Surely they would have to advise that before Nov 16?

Singapore has hard expiry on miles, so I would wait until Nov 14 to see if any NAB would make any other announcements. If not, I would transfer all my Citi points to SQ on Nov 14.

Transferring now would mean penalising myself by bringing the expiry date of my points ahead by one month.

 

[FrequentFlyer85]

Thinking strategically considering the below…
Annual Additional Cardholder Fee (applicable to MyCard
Rewards accounts): Card activation by the additional
cardholder will no longer be required before this fee is charged.
For new additional cardholders added from the Transition Date,
the first fee will be charged when the additional cardholder is
added, or the account is first used (whichever is later).

This means if you leave any additional card holder requirements until the switch to MyCard, you'll be charged a fee. Currently under Citibank management it is fee free for all cards except Citibank Rewards ($90)

They're just saying that the additional cardholder fee will still only apply to the Rewards card (as Citibank Rewards will become MyCard Rewards).

It doesn't say there's a new fee for MyCard Premier or MyCard Prestige cards.

 

[oz_mark]

My fee, being fee free for life = zero and may be why the documents have $your fee as their system needs to be reprogrammed to print either ‘Nil’ or ‘Zero’.

The link to the documents sent everyone to the same document. They weren't personalised in any way.

It also says

‘Your fee’ in the table above refers to the Annual Fee amount that you’re currently paying, including any promotional discounts or waivers.

 

[kpc]

I dont trust Nab....I TFd my balance of over 300000 Citibank pts to KrisFlyer, leaving one solitary point left.

If they ditch the 2 annual free Priority Passes as well, I will ditch the card as well!

 

[Chicken]

The link to the documents sent everyone to the same document. They weren't personalised in any way.

Exactly. These are not reports, generated personalised from the banking system / CRM, like how an invoice would calculate all the pricings 100% correct for that specific account / customer. These are just EDMs sent out using whatever spam sending system Adobe / Marketo, written by someone using a canvas on hard HTML codes.

Seems like the last 4 years had made some people unable to manage change / uncertainty with a cool head, but everything involves banging on the panic button about 100 times.

 

[Legoman]

They're just saying that the additional cardholder fee will still only apply to the Rewards card (as Citibank Rewards will become MyCard Rewards).

It doesn't say there's a new fee for MyCard Premier or MyCard Prestige cards.

I stand by my justification for applying now for additional account holders in order to avoid the brown for as long as possible:

We'll only send you a new MyCard branded physical card when your current card is up for renewal

 

[oz_mark]

I could be wrong but my understanding is that from 16 November redeeming reward points will no longer be available.
Will this be temporary? I'm not sure.

Temporary - between 16 November and 24 November

 

[ramamba]

I stand by my justification for applying now for additional account holders in order to avoid the brown for as long as possible:

We'll only send you a new MyCard branded physical card when your current card is up for renewal

will be interesting to see if they let us keep the Citi cards, the comms refer to new account numbers, hence I'm thinking old plastic will become useless rather quickly.

I have to say of all MyCard designs the premier is the most hideous one. They managed to outdo the old Bankwest zero blobs.

 

[Happy Dude]

Temporary - between 16 November and 24 November

There is a temporary unavailability of redemptions across the program between those dates.

But SQ, Etihad, Qatar and Cathay will not be redemption partners from 16 Nov.

 

[Legoman]

The problem, which is intentional, is that everything NAB (and to be fair this is not unique to NAB but widespread in the corporate world), that is put out to customers is deliberately vague. ie. depending on interpretation it can be taken any number of ways. This can be by design, or it can be an unintentional happy coincidence from a lack of decision making, but either way the result benefits the corporate because it breeds supposition and speculation in the customers. What they're doing is drip-feeding missives that basically say not much more than 'change is coming'. Alarm bells immediately start going off and the speculation starts.

The corporate benefits from this because they don't even need to have made concrete decisions about any of the changes at all yet at this point, but what they now have is the feedback via the customer speculation about what changes they can make with minimal pushback, versus those that will face determined resistance. This then helps them to make those decisions and then we get more drip-fed clarification about what the changes will be. But again, the details will remain vague enough that they give themselves ample wiggle room to change again depending on the backlash/commentary.

In international diplomacy they call this 'plausible deniability'. The use of terms like 'yourfee' is purposely designed to be vague, because it forces you to then try and find out what 'yourfee' actually means, when obviously just replacing 'yourfee' with a number would be much easier. But making things easier and more directly understandable is not the aim of the game here. 'Yourfee' is designed to be able to be interpreted multiple different ways which depend on who you are to them as a customer and you can't find that out directly because it's decided by the bank depending on any number of factors they determine which are all 'commercial in confidence' and won't be revealed.

This is all a game NAB is forcing their customers to play. The customers want to know the rules before they play, but the bank wants to know the result before they reveal the rules, so they can write them in a way that ensures they win.

 

[oz_mark]

In international diplomacy they call this 'plausible deniability'. The use of terms like 'yourfee' is purposely designed to be vague, because it forces you to then try and find out what 'yourfee' actually means, when obviously just replacing 'yourfee' with a number would be much easier. But making things easier and more directly understandable is not the aim of the game here. 'Yourfee' is designed to be able to be interpreted multiple different ways which depend on who you are to them as a customer and you can't find that out directly because it's decided by the bank depending on any number of factors they determine which are all 'commercial in confidence' and won't be revealed.

They say that 'YourFee' is the fee you're currently paying. Given that everyone has got exactly the same document, they can't really put a number there without creating an individual variations document. An individual table may come closer to the time.

 

[Legoman]

will be interesting to see if they let us keep the Citi cards, the comms refer to new account numbers, hence I'm thinking old plastic will become useless rather quickly.

Did you not read the quote I lifted directly from the Citibank page titled 'The move to MyCard'? It literally says in direct wording that you will keep your existing card until it expires. I don't know how that could be any clearer to be honest.

I have to say of all MyCard designs the premier is the most hideous one. They managed to outdo the old Bankwest zero blobs.

But you know the brown is the kewl one to have because its Mastercard logo is not red/yellow, it's grey/silver instead. Otherwise it looks like something you cleaned out of a baby's nappy, but don't think about that, look at the grey/silver Mastercard logo!