When are points deducted for classic reward seat not Qantas but via Qantas

[mrsterryn]

Just booked a Cathay rewards seat through the Qantas call centre.
The $70 credit card fee has come through
The booking is on the FF
However neither cost points have been deducted nor have taxes.
How long do they usually take ?
I am used to upgrade points being deducted immediately albeit that is Qantas for Qantas

Thanks

 

[serfty]

The points generally get deducted upon ticketing.

Until you have that 081- reference it's not ticketed.

 

[mrsterryn]

The points generally get deducted upon ticketing.

Until you have that 081- reference it's not ticketed.

Even though we have a booking reference and it is on the account as an upcoming booking?
The email received said needed to have esta

 

[TomVexille]

Yes. You can have a PNR but no ticket

 

[mrsterryn]

Thank you @serfty And @TomVexille going to follow up now.
It was a great rewards seat lol

 

[mannej]

Thank you @serfty And @TomVexille going to follow up now.
It was a great rewards seat lol

They’ll try and fob you off, but as it’s a partner award seat persist until you get someone who pushes it through the ticketing process.

 

[mrsterryn]

Once again this forum has been of great help. Apparently the previous operator hadn't completed the booking.
Now have the e ticket with an 081- number
Thank you very much for your responses and help

 

[mrsterryn]

The points have now also been deducted