What odds a fuel refund? | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

What odds a fuel refund?

Not open for further replies.


Dec 21, 2003
I see Qantas will drop its fuel "surcharge' by $15 for UK flights from next week.

Having already paid the surcharge for the next UK trip - does that mean I'll get a refund?

No - don't laugh! I mean it seems to make sense from the customer's point of view, although from Qantas' .... ? Yeah, OK, it is probably silly to even think about getting anything back.

Kiwi Flyer

Senior Member
Sep 24, 2004
Yes you can get a refund. However you'll need to cancel your ticket and rebook. What's that you say? Fare has now gone up and no longer any availability in the original booking class? And not forgetting the 6-8 weeks to process the full refund. Too bad.

Short answer - nope.


Aug 27, 2004
My Map
Qantas did not retrospectively charge the fuel surcharge increases for people who had purchased tickets prior to the increases, so why should they refund when it goes the other way?

As Kiwi says, the only way will be to have the ticket re-issued. In some cases the re-issue may have certain costs or restrictions. For example, on a DONE4 ticket, a re-issue will cost US$125 and I expect the fuel surcharge reductions on the entire itinerary will not be more than the reissue cost.
Not open for further replies.

AFF on Air Podcast

  • The Qantas Oneworld Award – AIR015
    Sat, 13 Jul 2019 02:07:50 AEST
      Learn how to fly around the world using your Qantas Frequent Flyer points as Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode ...
  • Qantas Frequent Flyer Changes – AIR014
    Sat, 29 Jun 2019 00:40:35 AEST
      Last week, Qantas announced a major shake-up to its Qantas Frequent Flyer program. In this episode, former Head of Loyalty at Malaysia Airlines, Mark Ross-Smith, joins Matt ...
  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...
  • Cheap Virgin Australia Business Class – AIR012
    Sat, 01 Jun 2019 03:05:28 AEST
      Find out how to get cut-price Virgin Australia Business Class tickets by buying and redeeming Etihad Guest miles! This episode also includes some listener Q&A and an interv ...
  • Star Alliance Status – AIR011
    Sat, 18 May 2019 09:39:41 AEST
      Find out how to easily earn Star Alliance Gold status with several different frequent flyer programs! This episode also includes an interview with John Blom, Australia’s ...

Community Statistics

Latest member