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Went to cancel ANZ Black, retention successful

nickfromeastryde

Active Member
Joined
Sep 25, 2010
Messages
635
I just wish I could work out when I cancelled the card last year so I can reapply. No payments since June but have a feeling I left it a couple of months before closing - schoolboy error I know
 

mokuni

Intern
Joined
Jan 12, 2017
Messages
78
Called wanting to cancel, getting ready for the July-18 new CC report. Was offered an 18 month BT @ 0% so took it up, and instead cancelled my Virgin Money.
 

GSP

Active Member
Joined
Jun 17, 2016
Messages
576
I just wish I could work out when I cancelled the card last year so I can reapply. No payments since June but have a feeling I left it a couple of months before closing - schoolboy error I know
If you call them up, they'll tell you when you did and therefore eligible to reapply and also receiving the points.
 

cjd600

AFF Supporter
Joined
Oct 19, 2010
Messages
1,058
I just wish I could work out when I cancelled the card last year so I can reapply. No payments since June but have a feeling I left it a couple of months before closing - schoolboy error I know
Call and ask for the date. I did.
 

RooFlyer

AFF Supporter
Joined
Nov 12, 2012
Messages
13,628
Flights
My Map
Ha. I called to cancel my card this morning, and cancellation done, no questions asked, no offers made. Fortunately, I really did want to cancel my card!
 

nickfromeastryde

Active Member
Joined
Sep 25, 2010
Messages
635
If you call them up, they'll tell you when you did and therefore eligible to reapply and also receiving the points.
Thanks, rang up today and now know I have to wait until after 31 July. Made my final payment is mid June, should have closed it at that time as keen to reapply. After booking 2 separate 280K trips for Mrs Nick and myself in the next 9 months are keen to get some of those 1.1 million points back
 

blacksultan

Member
Joined
May 1, 2017
Messages
457
I just wish I could work out when I cancelled the card last year so I can reapply. No payments since June but have a feeling I left it a couple of months before closing - schoolboy error I know
Do they track when the card was actually closed before awarding bonus points again? I read that they don`t. has anyone had any experience with receiving/not receiving bonud points?
 

zig

AFF Supporter
Joined
Apr 9, 2007
Messages
1,536
Phoned today and was offered a 50% fee reduction which I declined. A balance transfer was also offered, however I pay all accounts in full every month so I also declined. Card was canceled. Now looking for another one.
 

blacksultan

Member
Joined
May 1, 2017
Messages
457
Phoned today and was offered a 50% fee reduction which I declined. A balance transfer was also offered, however I pay all accounts in full every month so I also declined. Card was canceled. Now looking for another one.
At what rate was the BT offered?
 

coriander

AFF Supporter
Joined
Sep 13, 2014
Messages
1,376
Qantas
Platinum
Virgin
Red
Flights
My Map
As I understand it, those digital passes are also getting flogged on eBay. Not sure on how the mechanics of it works however but I'm sure it is easy enough.
You can pass the digital invitation to anyone who is a QFF member - all you need is their Surname and QFF number.
Expiry date remains the same.
The new owner then links the invitation to a specific QF/JQ flight they want at least the day before flight departure.
I don't understand how this process was supposed to stop sales on gumtree or Ebay as there's no way for QF to determine whether someone was given or purchased the passes.

I suspect that many people don't look in their FF account for their passes and they quietly expire (visit Complimentary invitations | Qantas to check on your invitations). Mrs C had forgotten about her two passes when she signed up for QF mastercard last year but she was able to give them to work colleagues who were flying just a week before they expired (whew!).
 
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a1ring23

Intern
Joined
Mar 1, 2014
Messages
85
Called to cancel card, offered 50% annual fee waiver, declined and went through with cancellation.
 

large

Intern
Joined
Jul 31, 2017
Messages
77
I'm due to cancel mine in the next 3 months. I've noticed ANZ are no longer waiving first year annual fee. Just offering a $200.rebate.
 

Einherjar

Intern
Joined
May 29, 2018
Messages
97
Flights
My Map
I'm due to cancel mine in the next 3 months. I've noticed ANZ are no longer waiving first year annual fee. Just offering a $200.rebate.
To the uninitiated. There's an "Internet Banking" offer which gives $0 annual fee but the difference is $2500 spending in the first 3 months (not after the first eligible payment). Some on OzB forums say it works without being an ANZ customer. I took the safer route and created a saver account and accessed the offer within the website.
 

Strategic Aviation

Established Member
Joined
Jan 1, 2017
Messages
1,382
I'm due to cancel mine in the next 3 months.
There is a 12 month exclusion period for offers.

https://www.anz.com.au/promo/personal/credit-cards/ib-frequent-flyer-black/ said:
Offer available to new and approved applicants who apply for an ANZ Frequent Flyer Black credit card account. This is a limited time only offer which may be withdrawn or changed at any time without notice. Not available in conjunction with other offers, packages or promotions, or when transferring from an existing ANZ credit card or where you currently hold or have closed an ANZ Frequent Flyer, ANZ Frequent Flyer Gold, ANZ Frequent Flyer Platinum or ANZ Frequent Flyer Black credit card within the previous twelve months. This offer applies only once per eligible customer. This is a limited time only offer available through internet banking which may be withdrawn or changed at any time without notice. Your application must be approved and you must activate the card and make $2,500 worth of eligible purchases (purchases which are not eligible to earn Points are described in the ANZ Frequent Flyer Reward Terms and Conditions (PDF 1.67MB), for example fees, cash, cash equivalent transactions, balance transfers and transactions for gambling or gaming purposes will not earn Points) within three months of approval to receive the bonus Qantas Points. The bonus Qantas Points will be credited to your ANZ account within three months of the eligible spend criteria being met. If you transfer or cancel your new ANZ Frequent Flyer Black credit card account before the introductory bonus Qantas Points are processed to your account, you may become ineligible for these bonus Qantas Points. ANZ will not be liable for any loss or damage whatsoever resulting from a delay in the process of receiving and/or approving an application or activating the card. The Total Annual Fee, and any Additional Cardholder Fees and Rewards Program Services Fees applicable to additional cardholders on the account, will be waived for the first year. After the first year for ANZ Frequent Flyer Black, a Total Annual Fee of $425 applies which includes a $370 Annual Account Fee and a $55 Rewards Program Services Fee, for additional cardholders an Additional Cardholder Fee of $10 and Rewards Program Services Fee of $55 will apply per additional cardholder on the account. These fees are current as Tuesday, 24 February 2015 and are subject to change. The fee information displayed on this page applies to new customers only. Existing customers may be subject to different fees and should call 13 22 73 for information regarding the fees that apply to their account.
 

large

Intern
Joined
Jul 31, 2017
Messages
77
There is a 12 month exclusion period for offers.
Thanks, yes, I knew that, I'm on my second ANZ card after having ditched the last one in late 2015.

My missus gets a bit pissed at ANZ. She's had a home loan with them for years and has a visa that came with the loan and gets nothing but a statement out of them.

I come along and snare 125000 points out of them and I'm not a customer. But she does enjoy the points upgrades.
 

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