If your travel agent is part of the Galileo system, then you will be allocated a booking ref that you can use at
https://www.viewtrip.com to view your itineraty, print your e-ticket reciepts and (through their use of a third party product;
Infuzer) add to your electronic calendar product - and not just the Micro$oft centric Outlook option DJ offer - it also works with Lotus Notes, Palm Calendar and others, and from Firefox as well as IE. I've been doing this for years now and with only the occasional hiccup.