Webinar feedback & suggestions

[admin]

Thanks to the many AFF members who attended this evening's free webinar on Surviving the Award Availability Dumpster Fire in 2023.

Feel free to share your thoughts/ideas and help us improve the experience for everyone:

• Would you attend the next webinar?
• What topics would you like us to address in the future?
• What did you find most valuable about the webinar?
• Does the timing work for you?
• What improvements would help for you to get more value out of the webinar?
• ...

 

[kpc]

An absolute brilliant webinar ...I learnt a lot of new tricks to try out re searching for award flights! I would definitely be happy to pay for future webinars as the info learnt is invaluable!

 

[prozac]

Good webinar Matt. Thank you.

 

[RooFlyer]

Another great webinar, but it merely confirmed my view that its all too bloody hard (or massively time consuming). And @Mattg knows how I deal with that!

• Would you attend the next webinar? - Yes, if possible
  
  
• What topics would you like us to address in the future? - Who to contact when things go wrong with award bookings (ie marketing or operating carrier ...) & related; maybe with some e-mails and phone contacts for various airlines. AND/OR Lounge access rules in 2023!
  
  
• What did you find most valuable about the webinar? - The 'third party' airline websites that reveal award availability on Qantas
  
  
• Does the timing work for you? - Yes
  
  
• What improvements would help for you to get more value out of the webinar? - Please try not to whiz the cursor around so quickly! Making the 'pointer' (circle) leave a trail might help follow it to where you are clicking on? Summary of key points at the end, maybe with key help resources

 

[SydneySwan]

Very informative! The tip about searching for One World reward availability on JAL is an absolute gem.

 

[pangwen]

Great webinar, thanks Matt!

• Would you attend the next webinar? Possibly, depends on the subject
• What topics would you like us to address in the future? Not sure!
• What did you find most valuable about the webinar? Using the JAL system to search for awards
• Does the timing work for you? Yes, for now (not sure how it changes after daylight savings)
• What improvements would help for you to get more value out of the webinar? Not sure if I had just not found the feature, but captions (for when I need to turn the sound down) and the ability to quickly pause and catch up

 

[Stargazer]

I registered for the webinar but couldn’t attend. I understood there would be a link to the replay. Can anyone provide the link? Thanks in advance.

 

[AFF Editor]

I registered for the webinar but couldn’t attend. I understood there would be a link to the replay. Can anyone provide the link? Thanks in advance.

If you registered for the webinar, you should have received an email just after 10pm on Wednesday evening with a link to the recording.

If you didn't receive this, please email [email protected] so we can follow up.

 

[MG1]

Hi, all,
I attended last week's (05/07) webinar and was told that I'd receive an e-mail with a link to download the episode. I never received this e-mail; how long after the webinars are the e-mails generally sent out?

I sent an e-mail (and a message via the online form in addition) but still no response.

Great information mentioned during the session.

 

[AFF Editor]

Hi, all,
I attended last week's (05/07) webinar and was told that I'd receive an e-mail with a link to download the episode. I never received this e-mail; how long after the webinars are the e-mails generally sent out?

I sent an e-mail (and a message via the online form in addition) but still no response.

Great information mentioned during the session.

I followed up and someone should have been in touch with you.

If that isn't the case, please send an email to [email protected].

 

[MG1]

I followed up and someone should have been in touch with you.

If that isn't the case, please send an email to [email protected].

Thank you.
Quick turnaround - fantastic.

 

[RooFlyer]

For anyone signing up to seats.aero (ref the 'Sharpening your award search tools' webinar), it appears there is a problem if you use a bigpond.com e-mail. Bigpond rejects their e-mails (so you don't hear from them) and they don't have visibility on this. Use an e-mail other than bigpond.com

 

[RooFlyer]

Further to the above - good service by seats.aero. Asked for a substitute e-mail and that subbed in quickly and all working. Its a very good Awards seats tool.