Web site maintenance - Reward changes?

  • Thread starter Deleted member 29185
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Deleted member 29185

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HH web site does go down fairly regularly on weekends, but here's a message currently appearing. Seems most of it is functional except reward redemptions. I wonder if there are changes in the air (hopefully if anything, not detrimental changes).
Website Maintenance Planned For This Weekend -
Parts of our system will be offline for planned maintenance between 12:00 AM CST and 4:00 AM CST Monday, January 12. During this time, HHonors members will be able to access account information, but unable to Redeem Rewards.
 
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Is anyone having problems with the website or mobile App today? Both currently have no past or upcoming stays recorded in my file - I have a dozen or more upcoming reservations - in fact I just made two more for later this month. Worse still the website shows I currently have 0 points :shock:. Fortunately both show I am still Diamond and the mobile App (Android) still has my 300k points on file.
 

Daver6

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Same issues. Looking at the HH Twitter account many complaints for a solid few hours. Very frustrating.
 
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JohnK

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Can't afford another enhancement to Hhonors awards.
 
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Deleted member 29185

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The HH site is driving me nuts since the reCaptcha thing started. On the main site an error keeping popping up when I hit the robot button and I'm only permitted one device when I stay in PNG so I've been using the laptop app which is so antiquated (if I can use that word in relation to apps)! Takes forever and often doesn't load at all (and it's nowhere near as nice or as functional as the mobile app).

Sigh!
 
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